Chef de Rang - Mauro Colagreco

Accor Hotels; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Raffles London at The OWO as a Chef de Rang, where you'll ensure outstanding guest service in a vibrant dining environment. This role involves delivering food, assisting wait staff, and maintaining high standards of service and safety. Enjoy benefits like 28 days holiday and employee discounts while working in one of the world's best hotels.

Benefits

28 days holiday including bank holidays

Staff meals on duty

Free dry cleaning for uniforms

Employer pension contribution of 3%

Enhanced sick pay and parental leave

Employee assistance program

Season ticket loans and cycle-to-work scheme

Employee benefit card with discounts up to 30%

Qualifications

• Experience as Chef de Rang required.
• Excellent grooming standards and flexibility in work situations.

Responsibilities

• Deliver food orders accurately and rapidly.
• Assist wait staff with table setting and customer service.
• Ensure food safety standards are met.

Skills

Communication

Teamwork

Customer Service

Positive Attitude

Job description

Company Description

Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the Côte d'Azur, which was awarded the Best Restaurant at The World’s 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, promoting awareness of food choices' impact on ecosystems. At Raffles London, Colagreco offers three dining experiences: Mauro Colagreco at Raffles London at The OWO, Saison, and Mauro’s Table.

Driven by a commitment to seasonality, local procurement, and sustainability, all three dining experiences showcase the UK’s best organic produce sourced daily from farms, fields, and shores across the country. Colagreco’s culinary offerings are the heart of the hotel, where guests and locals can come together to celebrate, meet, entertain, and delight.

Mauro Colagreco at Raffles London at The OWO, his signature restaurant, is an ode to travel and discovery through food. It features Chef Mauro’s culinary innovation and passion for sustainability, focusing on local, seasonal ingredients, especially native British vegetables. Dining here is a journey of culinary exploration.

Job Description

An exceptional opportunity presents itself for a Chef de Rang to join Mauro Colagreco’s Restaurants at Raffles London at The OWO.

Reporting to the Head Waiter, you will be responsible for the daily service of the restaurant, ensuring the delivery of outstanding guest service and performing your tasks to the highest standards.

Specifically, as the Chef de Rang, your responsibilities will include:

1. Promoting positive colleague relations through an environment that encourages open communication, trust, mutual respect, and continuous feedback.
2. Being an effective communicator, adhering to legal responsibilities and company policies.
3. Having knowledge of the menu and all products.
4. Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
5. Acting as the contact point between Front of House and Back of House staff.
6. Assisting wait staff with table setting by fetching and placing appropriate tableware, utensils, and napkins.
7. Explaining dishes to clients in a knowledgeable and professional manner.
8. Checking in with customers, taking additional orders, or refilling water as needed.
9. Serving food and removing used dishes and utensils.
10. Ensuring food is served in accordance with safety standards.
11. Informing restaurant staff about customer feedback or requests.
12. Understanding and communicating the restaurant's concept through the service of dishes.
13. Practicing sustainable waste management and purchasing daily.
14. Performing other duties as required, including working in different departments or restaurants.

Who are we looking for?

• Excellent skills that foster a positive environment based on strong values
• Creative, compassionate, intuitive, and masterful
• Nurturing and supportive
• Open-minded with a positive attitude
• Good communication skills
• Excellent grooming standards
• Flexible to respond to various work situations
• Experience as Chef de Rang

Additional Information

Why join our Raffles team?

Join one of the world's best hotels and enjoy benefits including:

• 28 days holiday including bank holidays, plus an extra day for each year of service up to 5 years (35 days).
• Staff meals on duty
• Free dry cleaning for uniforms
• Employer pension contribution of 3%
• Enhanced sick pay, maternity, paternity, and adoption pay
• Life assurance of 1x salary
• Employee assistance program, including virtual GP and financial advice
• Season ticket loans and cycle-to-work scheme
• Gifting for special occasions
• Paid days off for moving house or charity work
• Internal learning and development programs
• Fun events like quizzes, runs, or parties
• Employee benefit card with discounts up to 30%

Our Values

Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.

Be Kind: Demonstrate humility and generosity through emotional connection with colleagues and guests.

Be Happy: Uplift colleagues and guests with positivity and joy.

Be Confident: Share knowledge and skills openly to achieve excellence.

Have Your Purpose: Care and take responsibility to make a tangible impact on the business.