Chef de Rang - Mauro Colagreco

Accor Hotels; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a prestigious dining experience as a Chef de Rang at Raffles London at The OWO. You will oversee service operations, ensuring exceptional guest experiences while promoting a positive team culture. Enjoy benefits like 28 days holiday and more.

Benefits

28 days holiday plus additional days for service

Staff meals on duty

Free uniform dry cleaning

Pension contributions

Enhanced sick pay

Life assurance

Employee assistance programs

Qualifications

• Strong values fostering a positive team culture.
• Flexible and experienced as a Chef de Rang.

Responsibilities

• Oversee daily service operations and ensure outstanding guest service.
• Deliver food orders accurately and promptly.
• Communicate customer feedback to staff.

Skills

Communication

Teamwork

Customer Service

Job description

Company Description

Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the Côte d'Azur, awarded Best Restaurant at The World’s 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, promoting awareness of food's impact on ecosystems. The dining options include Mauro Colagreco at Raffles London at The OWO, Saison, and Mauro’s Table.

Driven by seasonality, local procurement, and sustainability, all three experiences showcase the UK’s best organic produce sourced daily from farms, fields, and shores across the country. Colagreco’s culinary offerings are central to the hotel, providing a space for guests and locals to gather, celebrate, meet, entertain, and delight.

Mauro Colagreco at Raffles London at The OWO, his signature restaurant, celebrates travel and discovery through food. It highlights Chef Mauro’s culinary innovation and commitment to sustainability, focusing on local, seasonal ingredients, especially native British vegetables. Dining here is an immersive journey.

Job Description

An exceptional opportunity is available for a Chef de Rang to join Mauro Colagreco’s Restaurants at Raffles London at The OWO.

Reporting to the Head Waiter, you will oversee the daily service operations, ensuring the delivery of outstanding guest service and performing your tasks to the highest standards.

Your responsibilities will include:

• Promoting positive colleague relations through open communication, trust, mutual respect, and continuous feedback.
• Effective communication adhering to legal responsibilities and company policies.
• Having knowledge of the menu and all products.
• Delivering food orders from the kitchen to tables accurately and promptly.
• Acting as the liaison between Front and Back of House staff.
• Assisting with table setting by fetching and placing appropriate tableware, utensils, and napkins.
• Explaining dishes to guests professionally and knowledgeably.
• Checking in with customers, taking additional orders, and refilling water as needed.
• Serving food and removing used dishes and utensils.
• Ensuring food safety standards are met during service.
• Communicating customer feedback or requests to staff.
• Understanding and conveying the restaurant’s concept through service.
• Practicing sustainable waste management and purchasing daily.
• Performing other duties as assigned, including working in different departments or restaurants.

Who are we looking for?

• Strong values fostering a positive team culture
• Creative, compassionate, intuitive, and masterful
• Nurturing, supportive, open-minded, and positive
• Excellent communication and grooming standards
• Flexible and experienced as a Chef de Rang

Additional Information

Why join our Raffles team?

Benefits include:

• 28 days holiday plus an extra day for each year of service up to 5 years (35 days).
• Staff meals on duty, free uniform dry cleaning, pension contributions, enhanced sick pay, maternity/paternity/adoption pay, life assurance, employee assistance programs, season ticket loans, employee benefits card, and more.

What are the Raffles Values?

Be You: Show your personality and flair through creativity and enthusiasm.

Be Kind: Demonstrate humility and generosity, fostering emotional connections.

Be Happy: Uplift colleagues and guests with positivity and joy.

Be Confident: Share knowledge openly to achieve excellence.

Have Your Purpose: Care and take responsibility to make a tangible business impact.