Chef de Rang - Mauro Colagreco

FAIRMONT; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a prestigious restaurant team as a Chef de Rang, where you'll ensure outstanding guest service and uphold high standards in a vibrant dining environment. This role involves effective communication, menu knowledge, and fostering positive colleague relations, all while promoting sustainability in service. Enjoy competitive benefits and the chance to grow within a leading hospitality brand.

Benefits

28 days holiday including bank holidays

Staff meals on duty

Free dry cleaning for uniforms

Employer pension contribution of 3%

Enhanced sick pay

Life assurance of 1x salary

Employee assistance program

Season ticket loans

Internal training and development programs

Employee benefit card with discounts

Qualifications

• Promoting positive colleague relations and open communication.
• Knowledge of the menu and products.
• Experience in restaurant service.

Responsibilities

• Delivering food orders quickly and accurately.
• Assisting wait staff with table setting.
• Ensuring food is served according to safety standards.

Skills

Communication

Creativity

Compassion

Intuition

Education

Experience as a Chef de Rang

Job description

Company Description

Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the Côte d'Azur, which was awarded the title of Best Restaurant at The World’s 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, promoting awareness of the impact food choices have on ecosystems. At Raffles London, Colagreco offers three dining experiences: Mauro Colagreco at Raffles London at The OWO, Saison, and Mauro’s Table.

Driven by a commitment to seasonality, local procurement, and sustainability, all three dining experiences showcase the UK’s best organic produce sourced daily from farms, fields, and shores across the country. Colagreco’s culinary offerings will be the heart and soul of the hotel, where guests and locals can gather to celebrate, meet, entertain, and delight.

Mauro Colagreco at Raffles London at The OWO, his signature restaurant, is an ode to travel and discovery through food. It highlights Chef Mauro’s culinary innovation and passion for sustainability, focusing on local, seasonal ingredients and native British vegetables. Dining here is about the journey.

Job Description

An exceptional opportunity presents itself for a Chef de Rang to join Mauro Colagreco’s Restaurants at Raffles London at The OWO.

Reporting to the Head Waiter, you will be responsible for the daily service of the restaurant, ensuring outstanding guest service and performing tasks to the highest standards.

Specifically, as the Chef de Rang, your responsibilities will include:

• Promoting positive colleague relations through an environment that encourages open communication, trust, mutual respect, and continuous feedback.
• Being an effective communicator, adhering to legal responsibilities and company policies.
• Having knowledge of the menu and all products.
• Delivering food orders from the kitchen to customers’ tables quickly and accurately.
• Acting as the contact point between Front and Back of House staff.
• Assisting wait staff with table setting by fetching and placing appropriate tableware, utensils, and napkins.
• Explaining dishes to clients professionally and knowledgeably.
• Checking in with customers, taking additional orders, or refilling water as needed.
• Serving food and removing used dishes and utensils.
• Ensuring food is served according to safety standards.
• Informing staff about customer feedback or requests.
• Understanding and communicating the restaurant’s concept through service.
• Practicing sustainable waste management and purchasing daily.
• Performing other duties as required, including working in different departments or restaurants.

Who are we looking for?

• Excellent skills to foster a positive environment based on strong values
• Creative, compassionate, intuitive, and masterful
• Nurturing, supportive, open-minded, and positive attitude
• Good communication skills and high grooming standards
• Flexible to respond to various work situations
• Experience as a Chef de Rang

Additional Information

Why join our Raffles team?

Benefits include:

• 28 days holiday including bank holidays, plus an extra day per year of service up to 35 days
• Staff meals on duty
• Free dry cleaning for uniforms
• Employer pension contribution of 3%
• Enhanced sick pay, maternity, paternity, and adoption pay
• Life assurance of 1x salary
• Employee assistance program including virtual GP and financial advice
• Season ticket loans and cycle to work scheme
• Gifting for special occasions
• Paid days off for moving house or volunteering
• Internal training and development programs
• Fun events like quizzes, runs, and parties
• Employee benefit card offering up to 30% discounts at Accor worldwide and Raffles London F&B outlets

What are the Raffles Values?

Be You: Show creativity, enthusiasm, personality, and flair.

Be Kind: Demonstrate humility and generosity through emotional connections with colleagues and guests.

Be Happy: Uplift colleagues and guests with positivity and joy.

Be Confident: Share knowledge and skills openly to achieve excellence.

Have Your Purpose: Care and take responsibility to make a tangible business impact.