Charity Shop Supervisor (Zero Hours) — Retail & Volunteer Leader

Blue Cross; Abergavenny; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Wellbeing support

24/7 GP access

Pension scheme with enhanced employer

Employee discounts

Job summary

Blue Cross in Abergavenny is seeking a Shop Cover Supervisor on a zero-hours basis. You’ll help keep the shop running smoothly, support our volunteers, and welcome customers looking for their next great find.

You’ll drive Gift Aid sign-ups, process donations, price items to maximise fundraising, and ensure the shop floor is attractive, safe and ready to sell. You’ll join a friendly, motivated team and contribute to Blue Cross's work for pets and people.

Qualifications

• Experience in retail customer service and supporting volunteers.
• Ability to supervise and adapt to varying shifts.
• Organised and practical with good attention to detail.

Responsibilities

• Support and motivate volunteers on shift.
• Assist customers and create welcoming shop ambience (dogs welcome).
• Price items, process donations and maximise Gift Aid.
• Keep the shop floor attractive, safe and well stocked.

Skills

Customer service

Retail experience

Volunteer supervision

Flexibility

Organised

Job description

Blue Cross in Abergavenny is seeking a Shop Cover Supervisor on a zero-hours basis. You’ll help keep the shop running smoothly, support our volunteers, and welcome customers looking for their next great find.

You’ll drive Gift Aid sign-ups, process donations, price items to maximise fundraising, and ensure the shop floor is attractive, safe and ready to sell. You’ll join a friendly, motivated team and contribute to Blue Cross's work for pets and people.