Charity Retail Supervisor | Zero-Hours & Customer Focus

Premier; Shrewsbury; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

GP access via MetLife

Employee discounts across retailers

Wellbeing programs

Job summary

Blue Cross is seeking a Zero Hours Cover Supervisor for its charity shop in Shrewsbury. You’ll support volunteers, welcome customers, and drive Gift Aid sign-ups, process donations, price items to maximise fundraising, and keep the shop floor attractive and safe.

You’ll supervise shop operations, assist with window displays, coordinate shifts as hours vary, and contribute to a friendly, community-driven environment. Prior retail supervisory experience is preferred; flexibility is essential.

Qualifications

• Retail experience required.
• Experience supervising or managing a small team is helpful.
• Strong customer service skills and a friendly approach.

Responsibilities

• Supervise and support volunteers to run the shop smoothly.
• Welcome customers, handle enquiries and assist with donations.
• Price items, maximise Gift Aid, and maintain attractive, safe displays.

Job description

Blue Cross is seeking a Zero Hours Cover Supervisor for its charity shop in Shrewsbury. You’ll support volunteers, welcome customers, and drive Gift Aid sign-ups, process donations, price items to maximise fundraising, and keep the shop floor attractive and safe.

You’ll supervise shop operations, assist with window displays, coordinate shifts as hours vary, and contribute to a friendly, community-driven environment. Prior retail supervisory experience is preferred; flexibility is essential.