Retail Cover Supervisor (Zero Hours) – Charity Shop

Blue Cross; Fleet; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Wellbeing programmes

GP access via MetLife

Enhanced pension contribution

Discounts for charity workers

Job summary

Blue Cross in Fleet is seeking a Retail Cover Supervisor on a zero hours basis. You’ll lead a small team of volunteers, welcome customers, process donations, and help keep the shop looking welcoming and well stocked. The role involves driving Gift Aid, pricing items, and creating a friendly, efficient environment that supports fundraising.

Shifts vary, and reliability is essential. Previous retail experience with supervision, a flexible approach to hours, and a customer‑friendly attitude are

Qualifications

• Previous retail experience with supervision or management.
• Confident working with all types of customers.
• Flexible shifts; willing to jump in as needed.

Responsibilities

• Support and motivate our wonderful volunteers
• Help customers feel right at home (dogs too!)
• Keep the shop floor looking its best
• Make sure donations are processed, priced, and ready to sell
• Bring energy, organisation and a sense of humour to the shift

Skills

Retail experience

Supervision

Customer service

Job description

Blue Cross in Fleet is seeking a Retail Cover Supervisor on a zero hours basis. You’ll lead a small team of volunteers, welcome customers, process donations, and help keep the shop looking welcoming and well stocked. The role involves driving Gift Aid, pricing items, and creating a friendly, efficient environment that supports fundraising.

Shifts vary, and reliability is essential. Previous retail experience with supervision, a flexible approach to hours, and a customer‑friendly attitude are