Charity Shop Sales Assistant - Make a Positive Impact

Salvation Army Trading Co. Ltd.; Stevenage; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Virtual GP service

Generous pension scheme

26 days holiday + bank holidays

Job summary

Salvation Army Trading Company Ltd is seeking a Sales Assistant in Stevenage to support our Shop Manager and a team of volunteers. You will help maintain visual merchandising, assist customers, and promote Gift Aid and promotions while handling cash procedures.

The role requires a friendly, positive outlook, resilience, and a commitment to delivering excellent customer service in a charity retail environment. Saturday shifts are included.

Qualifications

• Customer-focused experience in paid or voluntary roles.
• Ability to assist in training volunteers.
• Experience with cash handling and banking procedures.
• Knowledge of Gift Aid promotions.

Responsibilities

• Maintain high standards of visual merchandising throughout the shop.
• Assist customers from entry to purchase.
• Promote Gift Aid and other promotions.
• Handle cashing up and banking procedures.
• Train and support volunteers.
• Sort and prepare donated stock.
• Travel to other shops when required as part of a cluster.
• Support the Shop Manager in best practice and health and safety.
• Be responsible for daily shop operations in the Manager's absence.
• Reflect the company visions and values in personal behaviour.

Skills

Customer service

Positive attitude

Teamwork

Adaptability

Environment awareness

Job description

Salvation Army Trading Company Ltd is seeking a Sales Assistant in Stevenage to support our Shop Manager and a team of volunteers. You will help maintain visual merchandising, assist customers, and promote Gift Aid and promotions while handling cash procedures.

The role requires a friendly, positive outlook, resilience, and a commitment to delivering excellent customer service in a charity retail environment. Saturday shifts are included.