Charity Shop Manager — Lead a Retail Team & Make Impact

Consortium; Royal Leamington Spa; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Health benefits

26 days annual leave

Salary Finance

Job summary

Cats Protection in Leamington Spa is seeking a Shop Manager to lead a team and oversee day-to-day shop operations, ensuring high performance and excellent customer service.

The role is permanent, 37.5 hours per week on a rota including weekends, with a starting salary of £25,644 and benefits. You will drive income, manage budgets, and act as a brand ambassador for our cat welfare charity.

Previous retail and team leadership experience is essential; DBS check may be required for this role.

Qualifications

• Demonstrated learning and experience in a relevant retail environment.
• Previous line management experience and ability to build a high-performing team.
• Experience or understanding of working to sales targets and budgets.
• Excellent organisational skills and ability to meet deadlines.
• Strong commercial awareness with charity-focused mindset.

Responsibilities

• Lead, coach and develop a shop team of employees and volunteers to maximise day-to-day shop performance.
• Own delivery of shop income, expenditure and operating profit budgets as defined in the Retail Performance framework.
• Support Cats Protection’s mission, act as brand ambassador and uphold charity values in all shop operations.

Skills

Retail experience

Team management

Sales targets

Organisational skills

Budget awareness

Job description

Cats Protection in Leamington Spa is seeking a Shop Manager to lead a team and oversee day-to-day shop operations, ensuring high performance and excellent customer service.

The role is permanent, 37.5 hours per week on a rota including weekends, with a starting salary of £25,644 and benefits. You will drive income, manage budgets, and act as a brand ambassador for our cat welfare charity.

Previous retail and team leadership experience is essential; DBS check may be required for this role.