Charity Shop Manager — Lead Team, Drive Income

Cats; Royal Leamington Spa; Remote; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

26 days annual leave

Salary Finance

Job summary

Cats Protection in Leamington Spa is seeking a Shop Manager to lead a team of staff and volunteers, driving sales and operational excellence. The role covers day-to-day shop activities, budget accountability and delivering high standards of customer service.

The successful candidate will manage a rota-based 37.5-hour week (including weekends) with a permanent contract and starting salary of £25,644 per annum. Recruitment email and DBS checks apply.

Qualifications

• Demonstrable learning and experience from working in a relevant retail environment.
• Previous experience of line managing a team and building a culture to achieve a collective goal.
• Experience and/or understanding of working to sales targets and budgets.
• Excellent organisational skills including the ability to meet deadlines.
• Strong commercial awareness, balanced with the charity context.

Responsibilities

• Lead, coach and develop a shop team of employees and volunteers to maximise shop performance through day‑to‑day operations.
• Take ownership for the delivery of shop income, expenditure and operating profit budgets and measures of performance.
• Support Cats Protection as a brand ambassador, modelling values and behaviours in shop operations and people management.

Skills

Retail experience

Team leadership

Budget awareness

Sales targets

Organisational skills

Job description

Cats Protection in Leamington Spa is seeking a Shop Manager to lead a team of staff and volunteers, driving sales and operational excellence. The role covers day-to-day shop activities, budget accountability and delivering high standards of customer service.

The successful candidate will manage a rota-based 37.5-hour week (including weekends) with a permanent contract and starting salary of £25,644 per annum. Recruitment email and DBS checks apply.