Area Retail Manager - Cat Welfare (Multi-Shop Leader)

Cats Protection; Greater London; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Health benefits

26 days annual leave

Salary Finance

Job summary

Cats Protection is seeking an Area Retail Manager to lead a regional network of charity shops across London, Kent and Suffolk. The role focuses on driving income, controlling costs, and maintaining high shop standards while leading both employees and volunteers.

The successful candidate will manage health and safety, deliver strong results across donated goods, new goods, online sales and Gift Aid, and hold a full UK driving licence with access to a vehicle.

Qualifications

• Experience of managing in a multi-site retail operation.
• Experience of managing employees, including recruitment, engagement, retention, performance management and dealing with workplace issues.
• Experience of setting and managing income and expenditure budgets.
• Demonstrable experience of effective decision-making.
• Experience of managing health and safety processes in a retail environment.
• Full, valid UK driving licence and access to own vehicle.

Responsibilities

• Drive commercial performance across the Area by maximising income, controlling costs, and applying strong commercial judgement and creativity.
• Lead and develop shop teams (employees and volunteers) to deliver excellent retail performance, safe daily operations, and strong results across donated goods, new goods, online sales and Gift Aid.
• Act as a Cats Protection brand ambassador, role-modeling the charity’s values while ensuring high-quality shop standards, people management, and effective Area-wide operations.

Skills

Multi-site retail management

People management

Budget setting and management

Decision making

Health and safety in retail

Full UK driving licence

Job description

Cats Protection is seeking an Area Retail Manager to lead a regional network of charity shops across London, Kent and Suffolk. The role focuses on driving income, controlling costs, and maintaining high shop standards while leading both employees and volunteers.

The successful candidate will manage health and safety, deliver strong results across donated goods, new goods, online sales and Gift Aid, and hold a full UK driving licence with access to a vehicle.