Charity Shop Manager - Fleet

Blue Cross UK; Fleet; On-site; GBP 22,000 - 24,000; Full time

Job summary

Join a leading charity as a Shop Manager in Fleet, where you'll lead a dedicated team, manage daily operations, and engage with the community to support sick and homeless pets. Your retail management skills will be key in driving sales and building strong relationships with volunteers and customers. Enjoy a rewarding career with a generous benefits package, including extensive holiday, health support, and professional development opportunities.

Benefits

38 days holiday rising to 43 with service

Wellbeing support programs

Free access to GP services

Health cash plan

Pension scheme with enhanced contributions

Life assurance

20% discount on pet insurance

Personal development programme

Qualifications

• Proven track record of driving sales and exceeding targets.
• Strong relationships with customers and volunteers.

Responsibilities

• Recruit, train, and support volunteers for shop operations.
• Oversee daily activities and manage stock quality.
• Promote the shop and engage with the local community.

Skills

Leadership

Organizational Skills

Customer Engagement

Education

Retail Management Experience

Job description

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Location: Fleet

Application Deadline: 26 May 2025

Department: Fundraising, Comms & Engagement

Location: Fleet

Compensation: £22,500 - £24,000 / year

Description

Contract: Permanent, full time
Salary: £22,500 - £24,000 p/annum
Location: Fleet Road, Fleet
Closing date: 26th May 2025
Interview date: 3rd June 2025

Have you been looking for the right retail opportunity to come up, working for a charity that is a passionate about its mission? Join us as our Shop Manager in our Fleet store!

Blue Cross is supported by a network of generous donors and every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.

More about the role

Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. As this is a new shop, being able to promote and showcase what we do is essential to getting our store on the map and increasing the amount of people who are able to volunteer with us or donate stock.

You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business.

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will understand the local area and have great connections and ideas in how best to sell and engage with our customers.

Our shops are open Monday to Sunday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business. Hours can include weekend working, lone working and cross cover at other shops as and when required.

Join us and to make a difference in your local community!

About you

You will have a background in retail management, supported by a proven track record of driving sales and exceeding targets. Your leadership and team management skills will be pivotal to success in this role, as you cultivate strong relationships with both customers and volunteers.

Your great organisational skills and meticulous attention to detail will guarantee smooth operations, while your unwavering commitment to upholding high standards of health and safety underscores your reliability and professionalism. Adaptability and flexibility are also essential attributes we're seeking.

How to apply

Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Previous applicants, need not apply.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can.

We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Claim for professional fees
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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