Charity Shop Lead Flexible Hours Community Impact

Premier; Bromsgrove; On-site; GBP 13,000 - 15,000; Part time

Job summary

Premier charity shop in Bromsgrove is seeking an Assistant Shop Manager to lead a team of volunteers and support the Shop Manager with everyday operations.

You'll drive sales, oversee cash handling, train volunteers, and ensure excellent customer service while engaging with the local community. The role is part-time (21 hours over 3 days) with a fixed pattern, including weekends as needed.

Qualifications

• Previous experience in a retail environment.
• Cash handling and reconciliation experience.
• Experience of leading a team.
• Experience of providing great customer experience.
• Computer and administration skills.

Responsibilities

• Support the Shop Manager and volunteers to drive sales.
• Recruit, train and supervise new volunteers.
• Merchandise and source donations and maintain merchandising standards.
• Provide excellent customer service to donors and shoppers.
• Flexible pattern, including weekends and bank holidays.

Skills

Retail leadership

Team leadership

Cash handling

Customer service

Merchandising

Administration/Computers

Volunteer management

Training volunteers

Job description

Premier charity shop in Bromsgrove is seeking an Assistant Shop Manager to lead a team of volunteers and support the Shop Manager with everyday operations.

You'll drive sales, oversee cash handling, train volunteers, and ensure excellent customer service while engaging with the local community. The role is part-time (21 hours over 3 days) with a fixed pattern, including weekends as needed.