Charity Shop Assistant Manager – Flexible Hours & Growth

The Phyllis Tuckwell Hospice; Guildford; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

Six weeks holiday

Pension Plan

Health Cash Plan

Employee Assistance Programme

Staff Benefit Scheme

Blue Light Discount Card

Job summary

The Phyllis Tuckwell Hospice invites applications for an Assistant Shop Manager at Pew Corner in Guildford. The role features 32 hours per week over three days, with duties including receiving donations, stock control and merchandising to maximise sales and funds for patient care.

The successful candidate will bring retail or charity experience, strong customer service, cash handling skills and team coordination with volunteers. A welcoming environment and development opportunities are offered.

Qualifications

• Experience in retail or charity environments with staff and volunteers.
• Stock management experience and merchandising skills.
• Excellent customer service and cash handling ability.
• Clear health and safety knowledge and compliance.
• Key Holder responsibilities and trust to manage shop operations.

Responsibilities

• Handle donations, manage stock levels and merchandising for Pew Corner.
• Research items for pricing and maintain appealing shop displays.
• Deliver top customer service and accurate cash handling during shifts.
• Assist with opening/closing procedures as Key Holder and ensure security.

Skills

Stock management

Visual merchandising

Customer service

Cash handling

Key Holder responsibilities

Health & safety knowledge

Commercial awareness

Gift Aid knowledge

Heavy furniture handling

Job description

The Phyllis Tuckwell Hospice invites applications for an Assistant Shop Manager at Pew Corner in Guildford. The role features 32 hours per week over three days, with duties including receiving donations, stock control and merchandising to maximise sales and funds for patient care.

The successful candidate will bring retail or charity experience, strong customer service, cash handling skills and team coordination with volunteers. A welcoming environment and development opportunities are offered.