Charity Shop Assistant: Drive Sales, Support Care

Sue Ryder; Port Glasgow; On-site; GBP 9,500 - 11,000; Part time

Benefits offered by this job

27 days holiday pro rata

Company pension scheme

Staff discount

Refer a Friend £250

Enhanced parental pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service

Staff discount on new goods

Induction programme

Employee support programme

Job summary

Sue Ryder is seeking a Shop Assistant for our Port Glasgow store, part of the UK network supporting palliative and end-of-life care. The role involves helping drive sales, delivering excellent customer service to shoppers and donors, and contributing to strong community relationships.

You’ll assist with merchandising, housekeeping and stock control while supporting EPOS processes on a rota including weekends.

Qualifications

• Experience in customer service or retail is essential.
• Cash handling and till experience required.
• Basic IT skills including emails, instant messaging or video calls.
• Good organisational skills and ability to work on your own.

Responsibilities

• Drive sales, income and performance against targets.
• Provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Support in stock management and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand in-store campaigns and fundraising initiatives.

Skills

Customer service

Cash handling

Basic IT skills

Organisational skills

Lone working

Tools

EPOS system

Job description

Sue Ryder is seeking a Shop Assistant for our Port Glasgow store, part of the UK network supporting palliative and end-of-life care. The role involves helping drive sales, delivering excellent customer service to shoppers and donors, and contributing to strong community relationships.

You’ll assist with merchandising, housekeeping and stock control while supporting EPOS processes on a rota including weekends.