Charging Network Optimisation Lead (Hybrid)

Remote Worker LTD.; Milton Keynes; Hybride; GBP 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Travel opportunities

Résumé du poste

bp pulse is seeking a Network Optimisation Lead to drive performance across a portfolio of UK charging sites. You will analyse data, identify opportunities, and lead cross-functional teams to improve utilisation, profitability and customer experience.

The role involves collaboration with Operations, Technology, Digital and Commercial teams to deliver measurable improvements, with up to 25% travel and a hybrid working model. Join bp pulse to help shape sustainable charging growth.

Responsabilités

• Lead the trading performance of an assigned portfolio of charging sites and chargers.
• Analyse site, customer and market data to identify underperformance, growth opportunities and optimisation priorities.
• Develop and deliver portfolio and site-level improvement plans focused on utilisation, customer demand, profitability and experience.
• Benchmark site, charger and host performance to identify improvement opportunities.
• Find opportunities to create additional value through wider bp products, services and customer channels.
• Establish performance reviews and governance processes to track delivery and benefits realisation.
• Run site and charger performance throughout the asset lifecycle.
• Identify and recommend operational, commercial and infrastructure improvements, including expansion, upgrade and rationalisation opportunities.
• Ensure customer-facing site information is accurate and supports customer confidence.
• Partner with Operations, Technology, Digital and Customer teams to improve reliability, accessibility and charging experience.
• Act as commercial owner for assigned host relationships.
• Lead performance reviews and engagement with host partners to improve utilisation, customer outcomes and mutual value.
• Handle contractual performance, renewals, amendments, exits and commercial change activity.
• Work with Real Estate, Legal and Commercial teams to negotiate and implement portfolio improvements and growth opportunities.
• Provide network performance insight to support site selection, demand forecasting, investment decisions and portfolio prioritisation.
• Support the transition of newly commissioned sites into active performance management and demand generation.
• Lead optimisation initiatives across Commercial, Operations, Customer Growth, Marketing, Pricing, Product, Technology, Digital, Finance, Real Estate and partner teams.
• Drive prioritisation, accountability and delivery of actions that improve customer outcomes, profitability and network performance.
• Translate insight into measurable improvements across the bp pulse charging network.
• Growth in charging sessions, utilisation and kWh delivered.
• Improved site profitability and contribution.
• Increased customer satisfaction, confidence and repeat usage.
• Strong host retention, satisfaction and growth.
• Delivery of optimisation initiatives, contractual improvements and portfolio interventions.
• Improved network planning, forecasting and investment decisions.

Connaissances

Agility practices

Asset availability

Asset health monitoring

Cost-conscious decisions

Defect elimination

Digital analytics

Equipment strategies

Maintenance fundamentals

Reliability analytics

Problem solving

Process safety

Leadership & governance

Description du poste

bp pulse is seeking a Network Optimisation Lead to drive performance across a portfolio of UK charging sites. You will analyse data, identify opportunities, and lead cross-functional teams to improve utilisation, profitability and customer experience.

The role involves collaboration with Operations, Technology, Digital and Commercial teams to deliver measurable improvements, with up to 25% travel and a hybrid working model. Join bp pulse to help shape sustainable charging growth.