Change Manager - IT Infrastructure & Service Delivery (Hybrid)

Capgemini; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work

Disability Confident Employer

Job summary

Capgemini is seeking a Change Manager for the Relaunch@Capgemini program in the UK. The role focuses on applying a predictive mindset to change to prevent service disruption and to manage the Capgemini account function with client networks.

The position offers hybrid working across Capgemini offices, client sites, and home, with a strong emphasis on collaboration and governance. You will drive changes with a focus on first-time success, ensure risk is understood and mitigated, and align with

Qualifications

• Experience in IT Infrastructure management and service delivery.
• Knowledge of ServiceNow and ITIL principles.
• Strong interpersonal and communication skills.

Responsibilities

• Drive change management actions to improve first-time implementation rate.
• Assess and mitigate change-related risks to minimize service disruption.
• Manage RFCs in Change Control System and coordinate CAB meetings.
• Report progress and outcomes of changes to stakeholders.

Skills

IT Infrastructure

Service Management

ServiceNow

ITIL Certification

Interpersonal Skills

Communication

Teamwork

Education

ITIL Certification

Tools

ServiceNow

Job description

Capgemini is seeking a Change Manager for the Relaunch@Capgemini program in the UK. The role focuses on applying a predictive mindset to change to prevent service disruption and to manage the Capgemini account function with client networks.

The position offers hybrid working across Capgemini offices, client sites, and home, with a strong emphasis on collaboration and governance. You will drive changes with a focus on first-time success, ensure risk is understood and mitigated, and align with