Change Manager

NHS Professionals Limited; Hemel Hempstead; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Generous annual leave

Pension up to 10%

Employee wellbeing

Job summary

NHS Professionals is seeking a Change Manager to lead and embed change across the organisation, delivering new systems and processes with strong stakeholder engagement. The role involves hybrid work with occasional travel for meetings and workshops.

You will craft communication and training plans, coach stakeholders, and ensure adoption and sustainment of improvements across teams and partners.

Qualifications

• Change Management qualification/certification or equivalent practical experience.
• Proven experience delivering significant change or transformation initiatives.
• Excellent communication, facilitation and stakeholder engagement skills.
• Strong relationship-building and cross-team collaboration skills.
• Strong programme planning, organisation and time management skills.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Lead and deliver change management strategies across initiatives.
• Develop communication, training and stakeholder plans for adoption.
• Build relationships with colleagues, leaders, clients and partners.
• Coach and influence stakeholders to embrace new ways of working.
• Use data and feedback to measure change effectiveness and identify improvements.
• Support transition from legacy to new systems and processes.

Skills

Change management

Stakeholder engagement

Communication

Facilitation

Relationship building

Programme planning

Problem solving

Job description

About The Role

Are you passionate about helping people embrace change and turning new ideas into meaningful, lasting improvements?

If so, we'd love to hear from you.

At NHS Professionals (NHSP), we're continuing to evolve how we work, improve our services and introduce new ways of working that make a real difference to our colleagues, clients and partners.

As Change Manager, you'll play a key role in helping NHSP successfully deliver and embed change across the organisation. Working with teams and stakeholders at all levels, you'll help ensure new systems, processes and ways of working are understood, adopted and sustained.

Location: This role offers hybrid working, allowing you to work predominantly from home. However, there may be occasional travel to an NHSP office for a face to face meetings and workshops.

Key Responsibilities

• Lead and deliver effective change management strategies across business and continuous improvement initiatives.
• Develop engaging communication, training and stakeholder engagement plans to support successful adoption.
• Build strong relationships with colleagues, senior leaders, clients and partners, providing trusted change management advice.
• Coach and influence stakeholders, helping them understand and embrace new ways of working.
• Use data, feedback and insight to measure the effectiveness of change and identify opportunities for improvement.
• Support the transition from legacy systems and processes, ensuring changes are successfully embedded.
• Champion an inclusive approach to change, ensuring people feel informed, supported and involved.
• Work collaboratively across the Strategic Enablement team and wider business to continuously improve how NHSP delivers change.
• Ensure effective handover of change activity into Business as Usual (BAU) teams.

If you're a confident, people-focused Change Manager who enjoys bringing people together and turning change into positive outcomes, we'd love to hear from you.

About The Candidate

To be successful in this post you will need to demonstrate:

Essential

• Change Management qualification/certification or equivalent practical experience.
• Proven experience of leading and delivering significant change or transformation initiatives.
• Excellent communication, facilitation and stakeholder engagement skills, with the ability to influence at all levels.
• Strong relationship-building skills and the ability to work collaboratively across different teams and stakeholder groups.
• Strong programme planning, organisation and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent problem-solving and decision-making skills, with strong attention to detail.
• Experience developing and implementing effective change strategies and supporting the successful adoption of new ways of working.
• A collaborative, inclusive and people-focused approach to delivering change.

Desirable

• Change Management certification, such as Prosci or APMG.
• Experience working within the NHS, public health or a similarly complex organisation.
• Knowledge of Salesforce and NHS systems.
• Experience managing cross-functional teams.
• Experience handling sensitive conversations in high-pressure environments.
• Knowledge of Agile project management methodologies.
• Proven experience delivering process improvements and efficiencies.
• Experience using data, insight and feedback to evaluate change and drive continuous improvement.

About Us

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays
• A commitment to talent management & development
• Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
• Pension - We'll contribute up to 10% towards your pension if you join our stakeholder pension scheme
• Life Assurance
• Group Income Protection
• Wellbeing Programme
• Employee Assistance Programme
• Employee Engagement & discounts platform

About Us

NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.

NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work. As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the Race Equality Code Quality Mark and are a signatory of Disability Confident, Menopause Pledge and Mental Health at Work Commitment.

Equality, Diversity & Inclusion (EDI)

As part of our commitment to EDI, as well as having a number of related staff support networks and calendar of activities, NHS professionals is also working to the following aims:

• To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society
• To proactively embed the EDI agenda, in a meaningful way, in all that it does
• To create a psychologically safe environment in which everyone can thrive and be at their best
• To actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to who meet the minimum criteria and choose to apply under the scheme.

We particularly welcome applications from people from minority groups and will provide support to ensure an equitable process.