Change Manager

CBRE Global Workplace Solutions (GWS); Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

CBRE Global Workplace Solutions seeks a Change Manager to support high-impact change initiatives within a fast-moving technology environment in London. You will coordinate multiple workstreams, distill ambiguity into actionable plans, and prepare concise leadership communications.

You will facilitate sessions, track dependencies, and maintain delivery discipline while building strong stakeholder relationships.

Qualifications

• Experience supporting complex initiatives in fast-paced technology or consulting environments.
• Ability to translate ambiguity into structured, actionable execution.
• Experience supporting cross-functional teams and stakeholders at various organizational levels.
• Background in program, project, or change management; formal certification (e.g., Prosci, PMP) is a plus.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Support complex change initiatives in a fast-paced technology environment, assisting in the management of multiple concurrent workstreams with clarity and accountability.
• Help distill ambiguity into clear action plans by synthesizing inputs from diverse stakeholders into prioritized recommendations and next steps.
• Serve as a reliable partner to leaders and the broader program team, helping prepare concise communications, insights, and decision support materials.
• Assist in facilitating discussions and working sessions, maintaining focus, resolving friction, and driving alignment and forward momentum.
• Coordinate cross-functional teams and subject-matter experts, ensuring dependencies, timelines, and deliverables are tracked and progressing.
• Navigate evolving program structures and shifting priorities, adjusting plans as directed while maintaining delivery discipline.
• Build and sustain productive working relationships with stakeholders across the organization, engaging with confidence and professionalism.
• Translate research, data, and qualitative inputs into clear narratives that inform strategy and enable execution.
• Track success metrics, risks, and progress indicators, escalating issues to senior team members and recommending course corrections as needed.
• Manage the change management communication plan for assigned initiatives, drafting clear and targeted communications to stakeholders impacted by change management programming, and ensuring messages are timely, consistent, and aligned with overall program strategy.

Skills

Communication Skills

Comfort with Ambiguity

Facilitation

Adaptability & Resilience

Professional Presence

Program Management Mindset

Collaborative Approach

Bias for Action

Education

Bachelor's degree or equivalent practical experience

Job description

ABOUT THE ROLE

We are seeking a Change Manager to support high-impact, fast-moving change initiatives for a leading technology organization in the London. This role is designed for an adaptable professional who thrives in ambiguity, operates with urgency, and excels at coordinating complex programs by aligning the right people, insights, and execution at the right time.

Rather than serving as a deep subject-matter expert in traditional change disciplines, this role focuses on supporting strategic coordination, facilitating communication, and building momentum across multiple workstreams. Working closely with Senior Change Managers and program leadership, you will help ensure that initiatives stay on track, stakeholders remain engaged, and deliverables are met with quality and consistency.

WHAT YOU WILL DO

• Support complex change initiatives in a fast-paced technology environment, assisting in the management of multiple concurrent workstreams with clarity and accountability.
• Help distill ambiguity into clear action plans by synthesizing inputs from diverse stakeholders into prioritized recommendations and next steps.
• Serve as a reliable partner to leaders and the broader program team, helping prepare concise communications, insights, and decision support materials.
• Assist in facilitating discussions and working sessions, maintaining focus, resolving friction, and driving alignment and forward momentum.
• Coordinate cross-functional teams and subject-matter experts, ensuring dependencies, timelines, and deliverables are tracked and progressing.
• Navigate evolving program structures and shifting priorities, adjusting plans as directed while maintaining delivery discipline.
• Build and sustain productive working relationships with stakeholders across the organization, engaging with confidence and professionalism.
• Translate research, data, and qualitative inputs into clear narratives that inform strategy and enable execution.
• Track success metrics, risks, and progress indicators, escalating issues to senior team members and recommending course corrections as needed.
• Manage the change management communication plan for assigned initiatives, drafting clear and targeted communications to stakeholders impacted by change management programming, and ensuring messages are timely, consistent, and aligned with overall program strategy.

KEY COMPETENCIES

• Communication Skills: Strong ability to synthesize complex information into clear, audience-appropriate summaries and updates.
• Comfort with Ambiguity: Good judgment to determine priorities and support action in evolving, fast-moving environments.
• Facilitation: Solid skills to help guide discussions, align stakeholders, and maintain momentum in working sessions.
• Adaptability & Resilience: Ability to adjust quickly to changing program environments and competing priorities.
• Professional Presence: Ability to build relationships, engage stakeholders constructively, and influence effectively.
• Program Management Mindset: Focused on coordination, orchestration, and delivery across multiple workstreams.
• Collaborative Approach: Ability to work effectively with subject-matter experts and cross-functional partners rather than personally owning all content areas.
• Bias for Action: Urgency and outcomes orientation in high-velocity, high-expectation environments.

WHAT YOU BRING

• Relevant experience supporting complex initiatives in fast-paced technology or consulting environments.
• Demonstrated ability to manage ambiguity and translate complexity into structured, actionable execution.
• Experience supporting cross-functional teams and stakeholders at various organizational levels.
• Background in program, project, or change management; formal certification (e.g., Prosci, PMP) is a plus.
• Bachelor's degree or equivalent practical experience.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.