Senior D&T Manager

CBRE; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

CBRE is seeking a Senior Manager in Digital & Tech Management to provide strategic vision and supervision for the department responsible for developing and implementing digital technologies that drive business growth.

You will lead digital strategy, project management, and cross-functional collaboration, while overseeing budgets and vendor relationships to deliver on client commitments and internal objectives.

Qualifications

• Bachelor's Degree preferred or equivalent experience in digital management or a related field.
• Experience in digital strategy, project management, team leadership and change management.
• Ability to apply knowledge across disciplines and drive performance.
• Ability to communicate complex information and manage expectations.
• Familiarity with Microsoft Office, cloud, data analytics and cybersecurity.
• Strong organizational skills and curiosity.

Responsibilities

• Develop and implement digital strategies to drive growth and improve customer experience.
• Provide formal supervision, training, coaching, and performance evaluations.
• Oversee review of digital systems and processes to align with business objectives.
• Manage departmental budgets and ensure on-time, within-budget delivery.
• Engage with vendors, negotiate contracts and secure best value.
• Contribute to sales pursuits, respond to RFPs, and present digital solutions.
• Assist platform implementation during client transitions and validate service delivery.
• Identify and solve complex problems using internal or external resources.
• Set and maintain service level expectations for digital platforms support.
• Coordinate strategies with field management, accounting, and senior leaders.
• Review systems and procedures; implement changes to improve efficiency.
• Lead by example and align actions with CBRE RISE values.

Skills

Digital strategy

Project management

Team leadership

Change management

Communication

Problem solving

Education

Bachelor's Degree preferred

Tools

Microsoft Office

Cloud computing

Data analytics

Cybersecurity

Job description

About The Role

As a CBRE Digital & Tech Mgmt Sr Mgr, you will assist with providing strategic vision and supervision to the department responsible for developing and implementing digital technologies to drive business growth.

What You’ll Do

• Develop and implement digital strategies to drive business growth and improve customer experience
• Provide formal supervision to employees, including training, development, coaching, and performance evaluations
• Oversee the continuous review of digital systems and processes to ensure alignment with business objectives
• Execute departmental internal controls, financial policies, procedures, and projects to ensure timely and within-budget delivery
• Maintain relationships with technology vendors and negotiate contracts to ensure best value for the business
• Serve as a member of the sales team in the pursuit of new business ventures, developing responses to RFPs and participating in sales pitches to present digital solutions
• Maintain annual department budgets and manage the financial performance of digital platforms
• Assist with platform implementation on new client transitions, allocating proper resources and connecting with the client to validate service delivery expectations
• Identify and solve complex, multi-dimensional problems leveraging the appropriate resources within or outside the department
• Establish and maintain service level expectations for support of standard digital platforms
• Coordinate system strategies with field management, accounting, other client support groups, and senior business leaders
• Review current and proposed systems and procedures and implement changes to improve efficiency and effectiveness
• Lead by example and model behaviors that are consistent with CBRE RISE values, persuading managers and other colleagues to take action while being guided by the organization's functional business plans

What You’ll Need

• Bachelor's Degree preferred with relevant experience in digital management, technology, or a related field
• In lieu of a degree, a combination of experience and education will be considered
• Experience in the areas of digital strategy, project management, team leadership, and change management
• Ability to apply robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems
• In-depth knowledge of Microsoft Office products and digital technologies, such as cloud computing, data analytics, and cybersecurity
• Expert organizational skills and an advanced inquisitive mindset

Why CBRE

When youjoin CBRE, you become part of the global leader in commercial real estateservices and investment that helps businesses and people thrive. We are dynamicproblem solvers and forward-thinking professionals who create significantimpact. Our collaborative culture is built on our shared values — respect,integrity, service and excellence — and we value the diverse perspectives,backgrounds and skillsets of our people. At CBRE, you have the opportunity tochart your own course and realize your potential.

We welcome all applicants.

Applicant AI Use Disclosure

We valuehuman interaction to understand each candidate's unique experience, skills andaspirations. We do not use artificial intelligence (AI) tools to make hiringdecisions, and we ask that candidates disclose any use of AI in the applicationand interview process.