Change Delivery Officer

Transformation Unit; Dorchester; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave

Career coaching

Preceptorship programme

Staff networks

Relocation support

Salary sacrifice

NHS discounts

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a Change Delivery Officer (Band 6) to join the Transformation Team. You will support priority transformation, recovery and improvement programmes across Dorset HealthCare, Dorset County Hospital and wider system partners, coordinating implementation activity and tracking readiness.

You will work with programme leads, clinical teams and transformation colleagues to drive delivery, manage actions and assist benefits realisation and

Qualifications

• Project, programme, change management, quality improvement, implementation, benefits or equivalent training/experience.
• Highly organised, with ability to prioritise, work independently and adapt to changing priorities in a fast‑paced environment.

Responsibilities

• Work as part of the Transformation and Improvement team supporting priority transformation, recovery and improvement programmes across Dorset HealthCare, Dorset County Hospital and wider system partners where required.
• Develop and maintain implementation plans, action trackers, readiness assessments, risk and dependency logs and forward plans, monitoring progress and escalating barriers to support timely and effective programme delivery.
• Coordinate the collection, analysis and reporting of qualitative and quantitative evidence to monitor programme impact, demonstrate benefits and inform decision‑making.
• Support a structured but proportionate approach to transformation, helping recovery and rapid turnaround programmes maintain pace while ensuring implementation is well planned, evidenced and sustainable.
• Coordinate workshops, engagement sessions, implementation meetings and improvement events, ensuring outputs, actions and follow up are captured and progressed.
• Coordinate implementation readiness activity across workforce, communications, digital, estates, training, finance, BI and operational teams.
• Maintain accurate programme documentation, records and digital information systems, ensuring compliance with governance, information governance and TMO/PMO requirements.
• Work collaboratively with colleagues across Dorset HealthCare, Dorset County Hospital and system partners where programmes require cross‑organisational delivery.

Skills

Project management

Programme management

Change management

Quality improvement

Implementation

Benefits tracking

Stakeholder engagement

Data interpretation

Job description

Main area Transformation and Improvement Team Grade Band 6 Contract 18 months (Fixed Term - 18 Months. End date 31/3/28.) Hours

• Full time
• Flexible working

37.5 hours per week (Fixed Term/ Secondment) Job ref 152-S082.26

Employer Dorset HealthCare University NHS Foundation Trust Employer type NHS Site Dorset County Hospital Town Dorchester Salary £39,959 - £48,117 pa Salary period Yearly Closing 26/11/2026 23:59

Change Delivery Officer

Band 6

Job overview

We are looking for a Change Delivery Officer to join our Transformation Team, supporting priority transformation, recovery and improvement programmes across Dorset HealthCare, Dorset County Hospital and wider system partners. The role provides practical implementation, benefits and change support to help services move from agreed plans into delivery, adoption and measurable improvement.

Working alongside programme leads, operational and clinical teams, business analysts and transformation colleagues, you will help coordinate implementation activity, track readiness, manage actions and risks, support stakeholder engagement and contribute to benefits realisation and programme evaluation.

This is an excellent opportunity for someone looking to develop a career in transformation, improvement, programme delivery or service redesign. We are looking for someone who enjoys organising complex activities, working with a range of stakeholders and using information and data to support decision-making and improvement.

You will need strong organisational and communication skills, attention to detail and the ability to manage multiple priorities in a fast‑paced environment. Experience of supporting projects, change initiatives, service improvement or implementation activity would be advantageous.

If you want to play a hands‑on role in helping teams deliver meaningful change and improve outcomes for patients, staff and communities, we'd love to hear from you.

Main duties of the job

• Work as part of the Transformation and Improvement team supporting priority transformation, recovery and improvement programmes across Dorset HealthCare, Dorset County Hospital and wider system partners where required.
• Develop and maintain implementation plans, action trackers, readiness assessments, risk and dependency logs and forward plans, monitoring progress and escalating barriers to support timely and effective programme delivery.
• Coordinate the collection, analysis and reporting of qualitative and quantitative evidence to monitor programme impact, demonstrate benefits and inform decision‑making.
• Support a structured but proportionate approach to transformation, helping recovery and rapid turnaround programmes maintain pace while ensuring implementation is well planned, evidenced and sustainable.
• Coordinate workshops, engagement sessions, implementation meetings and improvement events, ensuring outputs, actions and follow up are captured and progressed.
• Coordinate implementation readiness activity across workforce, communications, digital, estates, training, finance, BI and operational teams.
• Maintain accurate programme documentation, records and digital information systems, ensuring compliance with governance, information governance and TMO/PMO requirements.
• Work collaboratively with colleagues across Dorset HealthCare, Dorset County Hospital and system partners where programmes require cross‑organisational delivery.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined‑up healthcare services. We’re a dynamic, forward‑looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over‑reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [e-mail]

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Person specification

KNOWLEDGE, SKILLS AND TRAINING

• Project, programme, change management, quality improvement, implementation, benefits or equivalent training/experience.
• Highly organised, with ability to prioritise, work independently and adapt to changing priorities in a fast‑paced environment.

JOB SPECIFIC EXPERIENCE

• Relevant experience supporting projects, programmes, improvement, implementation or change activity in a complex environment.
• Experience maintaining delivery plans, action logs, risk/dependency logs, readiness checklists or benefits trackers.
• Experience supporting implementation of change or improvement activity with operational, clinical or corporate teams.
• Experience using data, evidence, intelligence or feedback to support planning, decision‑making or evaluation.
• Excellent interpersonal and communication skills, with the ability to liaise professionally with a range of stakeholders.
• Ability to identify risks, issues, gaps and dependencies and escalating appropriately.
• Ability to produce clear written updates, briefings, action summaries, reports and presentation materials.
• Experience supporting workshops, engagement sessions, improvement events or consultation activity.
• Experience of recovery, turnaround, productivity improvement, pathway redesign or test‑of‑change activity.

Digital and Analytical Capability

• Able to collate, interpret and present information clearly using digital tools, tables, summaries, trackers, charts or visual formats as appropriate.

PERSONAL ATTRIBUTES

• Able to use initiative, judgement and problem‑solving skills to support delivery and resolve issues where appropriate.
• Flexible, resilient and able to manage competing priorities and shifting demands.

At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.

What working for us will provide:

• 27 days of annual leave, rising to 33 over ten years (for staff on Agenda for Change terms and conditions)
• Health and wellbeing services
• Flexible working options, including family‑friendly hours
• Free training and one‑to‑one career coaching to reach your career goals
• Preceptorship programme for newly qualified nurses and AHPs
• Access to nine staff networks – have a voice and transform our Trust
• Relocation costs where applicable
• Salary sacrifice scheme opportunities – including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying annual leave
• NHS discounts to save on your shopping, gym membership and more

Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.

Regrettably, we are not able to offer sponsorship for all our job roles. If you attempt to apply for a role that we do not offer sponsorship for, you will receive notification of this at the time of starting your application and you will not be able to proceed. At this point, we wish to thank you for your interest in working for us and apologise we cannot take your application any further.

Please note that from January 2021, to work in the UK candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Further guidance can be found on the gov.uk website. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)