Change Delivery Manager

Transformation Unit; Dorchester; On-site; GBP 49,000 - 57,000; Full time

Benefits offered by this job

Flexible working

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a Change Delivery Manager to join the Transformation and Improvement Team at Dorset County Hospital in Dorchester. The role focuses on driving priority transformation, recovery and improvement programmes, partnering with clinical, operational and corporate teams to redesign pathways and deliver measurable benefits.

You will lead projects, facilitate workshops, manage risks, and ensure evidence-based delivery across a complex system.

Qualifications

• Broad understanding of the NHS, including operational, clinical, quality, workforce and financial pressures.
• Structured project management, change management, quality improvement or service redesign methodologies with evidence of applying these approaches.
• Understanding of implementation, adoption and benefits realisation principles, including defining measures and tracking delivery.

Responsibilities

• Lead change delivery programmes from mobilisation to implementation and handover to BAU, managing risks, issues, dependencies and benefits.
• Ensure timely delivery of transformation programmes at pace with governance and safe implementation.
• Support service redesign with analytical, financial, clinical and operational colleagues to base work on current state analysis.
• Translate priorities into programme plans with milestones and defined ownership, dependencies and benefits.
• Lead and facilitate workshops, design sessions and stakeholder meetings to support programme objectives.
• Collaborate across Dorset HealthCare, Dorset County Hospital and system partners for cross-organisational delivery.

Skills

Project management

Change management

Benefits realization

Data-informed delivery

Job description

Main area Transformation and Improvement Team Grade Band 7 Contract 18 months (Fixed Term - 18 Months) Hours

• Full time
• Flexible working

37.5 hours per week (Fixed Term / Secondment. End date 31/3/28) Job ref 152-S083.26

Employer Dorset HealthCare University NHS Foundation Trust Employer type NHS Site Dorset County Hospital Town Dorchester Salary £49,387 - £56,515 pa Salary period Yearly Closing 26/11/2026 23:59

Change Delivery Manager

Band 7

Job overview

Are you passionate about delivering meaningful change and helping services improve outcomes for patients, staff and communities?

We are looking for a Change Delivery Manager to join our Transformation Team, supporting priority transformation, recovery and improvement programmes across Dorset HealthCare, Dorset County Hospital and wider system partners.

This is an exciting opportunity to work at the heart of service improvement, supporting clinical, operational and corporate teams to redesign pathways, implement new ways of working and deliver measurable benefits. The role combines project and programme delivery, improvement methodology, stakeholder engagement and practical implementation support.

You will lead assigned projects and workstreams, facilitate workshops and improvement events, support service redesign, manage risks and dependencies, and help teams move from planning into successful implementation. You'll work closely with clinicians, operational leaders and colleagues across finance, workforce, digital and business intelligence functions to deliver sustainable improvement.

We're looking for someone with experience of delivering change, transformation, improvement or service redesign in a complex environment. You will be a confident communicator, comfortable working across organisational boundaries and able to balance pace with a structured and evidence-based approach to delivery.

Main duties of the job

• Lead assigned change delivery programmes / projects from mobilisation through to implementation and handover into business-as-usual maintaining delivery grip and ensuring risks, issues, dependencies, decisions and benefits are actively managed and escalated where required.
• Ensure the delivery of transformation programmes at pace, promoting continuous improvement, testing and learning, while applying appropriate governance and oversight to ensure safe implementation, sustainable change and the achievement of intended benefits.
• Support evidence-based service redesign by working with analytical, financial, clinical and operational colleagues to ensure programmes are support by robust current state analysis, baseline measures and intelligence.
• Translate strategic priorities and agreed programme objectives into programme plans with clear delivery and implementation milestones and practical actions with defined ownership, dependencies and benefits.
• Lead and facilitate workshop, improvement events, design sessions and stakeholder meetings, presenting complex or sensitive information clearly and professionally to internal and external stakeholders to support the programme’s strategic and operational objectives.
• Work collaboratively with colleagues across Dorset HealthCare, Dorset County Hospital and system partners where programmes require cross-organisational delivery.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Detailed job description and main responsibilities

For the detailed main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [e-mail]

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Person specification

KNOWLEDGE, SKILLS AND TRAINING

• Broad understanding of the NHS, including operational, clinical, quality, workforce and financial pressures.
• Demonstrable knowledge of structured project management, change management, quality improvement or service redesign methodologies, with evidence of applying these approaches proportionality to deliver change in practice.
• Understanding of implementation, adoption and benefits realisation principles, including experience of defining measures, tracking delivery and evidencing impact.

JOB SPECIFIC EXPERIENCE

• Demonstrable experience of leading or delivering change, transformation, improvement or service redesign initiatives in a complex organisation, including evidence of measurable outcomes achieved.
• Experience of supporting recovery, turnaround or service productivity improvement programmes.
• Experience working with clinical, operational or corporate teams to implement change and improve services.
• Evidence of planning and facilitating workshops, improvement events, service redesign sessions or stakeholder engagement activities that resulted in agreed actions or decisions.
• Experience of interpreting and using operational, quality, workforce, financial or performance data to inform decisions, identify opportunities and support improvement activity.
• Able to translate complex problems into practical delivery actions, implementation plans and measurable outcomes.
• Experience of developing benefits frameworks, identifying outcome measures and evidencing the impact of improvement or transformation initiatives.
• Ability to analyse complex information from multiple sources, identify key issues and develop practical recommendations supported by evidence.

PERSONAL ATTRIBUTES

• Evidence of building credibility and effective working relationships with senior leaders, clinicians and operational colleagues to support successful delivery of change.
• Able to provide constructive challenge, influence decisions and achieve consensus where there may be differing priorities or viewpoints.

At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.

What working for us will provide:

• 27 days of annual leave, rising to 33 over ten years (for staff on Agenda for Change terms and conditions)
• Health and wellbeing services
• Flexible working options, including family-friendly hours
• Free training and one-to-one career coaching to reach your career goals
• Preceptorship programme for newly qualified nurses and AHPs
• Access to nine staff networks – have a voice and transform our Trust
• Relocation costs where applicable
• Salary sacrifice scheme opportunities – including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying annual leave
• NHS discounts to save on your shopping, gym membership and more

Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.

Regrettably, we are not able to offer sponsorship for all our job roles. If you attempt to apply for a role that we do not offer sponsorship for, you will receive notification of this at the time of starting your application and you will not be able to proceed. At this point, we wish to thank you for your interest in working for us and apologise we cannot take your application any further.

Please note that from January 2021, to work in the UK candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Further guidance can be found on the gov.uk website. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)