Project Support Officer - Our Dorset Provider Collaborative (Bank)

Dorset County Hospital NHS Foundation Trust; Dorchester; Hybrid; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Flexible working arrangements

Hybrid working base across Dorset

Travel across Dorset for meetings

Job summary

Dorset County Hospital NHS Foundation Trust is seeking a Project Support Officer for the Our Dorset Provider Collaborative on a bank basis, with hybrid working from a Dorset-wide base. The role supports programmes across health, care, research and innovation, coordinating meetings, reporting, and documentation while managing priorities.

You will assist with data collection and evaluation, contribute to process improvements, and provide professional, high-quality documentation and reports for

Qualifications

• Experience of supporting project management/implementation.
• Experience in health or social care environment.
• Experience of quality/service improvement and implementation.
• Experience of working with a range of internal and external stakeholders.
• Experience of working on service user and carer focused initiatives.
• Experience of supporting a project/change management initiative.
• Experience of working within a defined project methodology.
• Experience of using QSIR tools e.g. process mapping.

Responsibilities

• Coordinate meetings and events and manage schedules.
• Prepare documentation, minutes and actions for senior management.
• Provide senior manager support and assist with data collection and evaluation.
• Help improve business processes and standard operating procedures.
• Create clear, professional and visually engaging documents and reports.

Skills

Project support

Stakeholder management

Change management

Quality improvement

Communication skills

Organisation

Meetings & events

Analytical thinking

Education

Degree in relevant field

Diploma level or equivalent

QSIR qualification

Tools

QSIR

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Job description

Dorset County Hospital NHS Foundation Trust

Project Support Officer - Our Dorset Provider Collaborative (Bank)

The closing date is 16 November 2026

This varied role sits at the heart of Our Dorset Provider Collaborative, providing high-quality business, administrative and project support across our programmes of work.

You will take ownership of key activities including coordinating meetings and events, managing schedules and reporting, preparing documentation, producing accurate minutes and actions, and senior manager support. You will support data collection and evaluation, and help improve business processes and standard operating procedures. You will also create clear, professional and visually engaging documents and reports.

Working with colleagues and partners across health, care, research and innovation, you will use initiative, manage competing priorities, keep delivery on track and elevate risks or issues when needed.

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Main duties of the job

You will be proactive, organised and collaborative, with:

Excellent Microsoft 365 skills including Teams, Excel, PowerPoint, Word and Outlook, and confidence learning new technology.

Experience of organising face-to-face, virtual and hybrid meetings or events

Strong administration, including managing demanding workloads, excellent communication and relationship-building skills

Sound judgement, accountability and the ability to work independently under pressure.

A flexible, inclusive and team-focused approach aligned with our values

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under‑represented groups.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over‑reliance of AI tools, which can negatively affect your application as it reduces a candidate's individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

Job responsibilities

What We Offer

• A supportive, collaborative team working across the Dorset system
• Flexible working arrangements
• The chance to help deliver projects that genuinely improve services and patient care

Working Arrangements

The role is hybrid, with a nominated base at any Dorset acute hospital site and travel required across Dorset for meetings and engagement.

The role is offered for up 37 hours a week on a bank basis; part time arrangements will be considered for the right candidate (minimum 3 days a week/22.5 hours a week)

Person Specification

Experience

• Experience of supporting project management/implementation
• Experience of working in a health or social care organisation
• Experience of quality/service improvement and implementation
• Experience of working with a range of internal and external stakeholders
• Experience of working on service user and carer focused initiatives
• Experience of supporting a project and/or change management initiative
• Experience of working within a defined project methodology
• Experience of using QSIR tools e.g. process mapping

Training & Qualifications

• Educated to degree/degree level experience in a relevant service design, project/change management or Quality Improvement field
• Evidence of continuing professional and personal development
• Educated to diploma level (or relevant experience)
• QSIR

Knowledge & Skills

• Demonstrable project support skills, e.g. project reporting, processes and monitoring
• Knowledge of change management and service re design processes
• Understanding of the impact of change on individuals and organisations
• Ability to work with staff and individuals from different organisations and at different levels of seniority
• Excellent oral and written communication skills
• Ability to build effective relationships, motivate, influence and persuade internal and external stakeholders
• Evidence of analytical, investigative and problem solving abilities
• Ability to work on own or as a member of a team
• Ability to work flexibly according to the requirements of the role
• Ability to meet deadlines and prioritise a varied and substantial workload

Ability to use the full range of IT office systems and equipment, including Microsoft Word, Excel, PowerPoint, Visio and the internet

Excellent presentation skills

Good knowledge of local and national guidance and targets relevant to the work

Knowledge and ability to design and implement policies and procedures

Commitment to providing services that are appropriate to and responsive to the needs of people from diverse backgrounds

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset County Hospital NHS Foundation Trust