Change Delivery Leader

HSBC Holdings plc; Birmingham; On-site; GBP 90,000 - 120,000; Full time

Job summary

HSBC Holdings plc is seeking a Change Delivery Leader within the Global Private Banking & Wealth (GPB&W) Transformation programme. You will lead end-to-end change initiatives, align cross-functional teams and manage resources to deliver measurable business outcomes.

In this role you will work across market, regional and global portfolios, applying both Agile and Waterfall methods, and ensure governance and benefits realisation while supporting sustainable growth and agility.

Qualifications

• Experience delivering large-scale change programmes across technical and business domains.
• Hands-on experience with Agile and Waterfall delivery environments.
• Excellent stakeholder management and influencing skills at senior levels.
• Experience with change governance, planning, and benefits realization.
• Desirable: familiarity with HSBC Change Framework; private banking or wealth knowledge.

Responsibilities

• Be responsible for end-to-end execution of change initiatives across GPB&W, managing plan, resources and delivery of business outcomes.
• Align stakeholders, ensure governance, and drive change.
• Ensure accurate reporting of progress to market, regional and global portfolios.
• Drive execution, remove barriers, and ensure OKRs are realised.

Skills

Change delivery

Agile

Waterfall

Stakeholder management

Senior leadership collaboration

OKRs / goals alignment

Tools

Agile frameworks

Project governance

Job description

Our Global Private Banking business provides banking, investment and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternativeinvestmentsand family governance. And our experts in philanthropy support clients in theirobjectivesto have a positive impact on society. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

TheChange Delivery Leaderwill lead and drive complex change programmes frominceptionto closure, managing large-scale business transformations. You will implement according to the HSBC Change Framework, ensuring discipline across planning, execution, and benefits realization. Working closely with the Global Delivery leads, you will align programmes with the wider change portfolio within the Value Stream delivery construct.

Within Global Private Banking & Wealth (GPB&W) Transformation, you willexecutethe Change the Bank investment portfolio, delivering strategic change across GPB&W. You will drive cross-functional transformation, ensuring adherence to HSBC change standards while streamlining processes to support safe, sustainable business growth and agility.

In this role you will:

• Be responsible for end-to-end execution of change initiatives across the GPB&W businesses, managing the plan, resources and delivery the business outcomes
• Align stakeholders, ensure good governance, and drive change
• Ensure accurate reporting of progress to market, regional and global portfolios
• Drive execution, remove barriers, and ensure Objectives and Key Results (OKRs) are realised

To be successful in this role you should meet the following requirements:

• Experience in delivering large scale & complex change programmes covering both technical and business transformation - essential
• Hands‑on experience working in both Agile and Waterfall delivery environments and applying appropriate methodologies pragmatically in complex enterprise settings– essential
• Excellent stakeholder management and influencing skills, with confidence operating at a senior level across multiple teams, functions and geographies - essential
• Experience of HSBC Change Framework – desirable
• Working knowledge of Private Banking or Wealth– desirable

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.