Transformation Programme Director

HSBC Holdings plc; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

HSBC Holdings plc is seeking a Transformation Programme Director to lead change across the Finance COO functions, aligning location strategy and operating model delivery with senior leadership. You will drive cross-functional transformation across Finance, Technology and third parties, embedding a forward-looking performance culture and robust KPIs.

The role requires extensive consulting experience in financial services, a recognized finance credential, and a proven ability to lead global teams

Qualifications

• Consulting background in Financial Services and familiarity with accounting/regulatory rules governing the Group.
• Qualified finance professional with recognized credentials.
• Experience leading global teams and delivering ad-hoc deliverables.
• Operating model finance programme experience or audit project management.
• Proven track record delivering global organisational change in finance or related area.
• Experience embedding cost and controls in a global organisation.

Responsibilities

• Lead cross-functional transformation initiatives across Finance, Technology and third parties aligning to the Transformation Strategy and HSBC values.
• Maintain proactive stakeholder engagement to deliver strategic outcomes and oversight for programme delivery frameworks.
• Shape plans and coordinate delivery across workstreams, flexing to changing priorities and ensuring benefits and timelines are met.
• Monitor progress using Agile methodologies and drive the transformation operating model and roadmaps.
• Support and empower the change team, fostering an inclusive, development-focused environment.
• Engage with group, regional and business finance teams to embed operating model and control design principles.

Skills

Programme leadership

Stakeholder management

Agile ways of working

Communication

Change management

Education

ACA/CA/ACCA/CFA/CIMA/MBA (Finance) or equivalent

Job description

The Transformation Programme Director is accountable for delivering change management activities within the Finance Chief Operating Officer (COO) functions. This role involves leading strategic initiatives related to location and operating model strategy, engaging with various finance teams to ensure alignment with the overall strategy, and embedding a forward-looking performance culture. Additionally, the role offers the opportunity to bring thought leadership in aligning operating model delivery between finance and other enabling functions like Risk, DAO, and technology. This position is ideal for someone looking to influence and mobilise beyond the direct sphere of finance, working closely with senior leadership to navigate strategic alignment.

In this role, you will:

• Programme leadership: Facilitate cross-functional transformation initiatives across Finance, Technology, and third parties, helping team navigate complex decisions aligned to the Finance Transformation Strategy and HSBC's values.
• Communication: Maintain proactive stakeholder engagement to deliver strategic outcomes, including the design and oversight for programme and project delivery frameworks.
• Shape plans and drive delivery: Working closely with Finance teams, Technology and other stakeholders (including third parties), to coordinate delivery across workstreams, adapting to changing priorities and keeping stakeholders aligned to agreed outcomes, benefits, and timelines
• Agile ways of working: Monitor deliverables using Agile methodologies (QBRs, PI events, governance) and drive the transformation operating model and roadmaps to deliver organisational goals.
• Supporting the change team Guiding and empowering team members and creating an inclusive, diverse and supportive work environment that fosters professional development
• Personal Skills: Upgrading skills through continuous learning and development opportunities to sharing insights to shape our thought leadership
• Engage with Finance Teams: Foster collaboration with group, regional, and business finance teams to embed finance operating model and control design principles.
• Embed Performance Culture: Develop and implement a framework for change adoption, embedding robust KPIs and real-time analytics to promote a forward-looking performance culture.
• Continuous improvement: Identify and deliver simplification opportunities that reduce complexity and duplication, leveraging Agile practices where appropriate.
• Digital acceleration: Drive activities that promote the adoption of technology solutions to support the simplification and automation agenda.

To be successful in this role you should meet the following requirements:

• Consulting Background: Demonstrable experience within Financial Services and experience of the accounting/regulatory rules governing the Group.
• Qualified Finance Professional: ACA, CA, ACCA, CFA, CIMA, MBA (Finance) or equivalent or qualified by experience.
• Extensive Leadership Experience: Proven track record of leading, motivating and engaging a global team and managing ad-hoc deliverables effectively.
• Project Management: Operating model finance programme experience or audit project management (e.g., Section 166).
• Organisational Change: Demonstrable experience in implementing and successfully delivering global organisational change, particularly in driving operating model delivery, either in an internal role or as an external management consultant.
• Cost and Controls Culture: Experience in implementing a strong cost and controls culture within a global organisation, preferably within a finance function, whether directly or as an external consultant.
• Stakeholder Relationship Management: The ability to develop effective working relationships with stakeholders of different seniority and geographical locations is crucial.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.