Change Delivery Associate

Yorkshire Building Society Group; Leeds; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Holiday

Bonus

Pension

Healthcare

My Benefits

Job summary

Yorkshire Building Society Group is seeking a proactive Change Delivery Associate to support the successful delivery of change across the organisation from Leeds. You will coordinate small initiatives, maintain plans, and engage stakeholders to drive smooth delivery.

Ideal candidates have project coordination or PMO experience, strong organisational skills, and a collaborative mindset. This role offers a clear career path in Change Delivery within a member-owned bank.

Qualifications

• Experience supporting or delivering projects, change initiatives, workstreams or operational improvements.
• Strong organisational and planning skills.
• Experience maintaining delivery artefacts such as plans, RAID logs and status reporting.
• Ability to coordinate stakeholders across multiple teams and functions.
• Understanding of governance, risk and delivery controls.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving capability.
• Confidence using Microsoft Office and delivery management tools.
• A proactive mindset and desire to develop a career in Change Delivery.

Responsibilities

• Deliver defined small initiatives and change activities within agreed parameters
• Support larger programmes and projects through effective planning and coordination
• Maintain project plans, RAID logs, actions, reporting and governance documentation
• Facilitate meetings, workshops and stakeholder engagement activities
• Track risks, issues, dependencies and actions to support successful delivery
• Support governance and decision-making forums
• Coordinate activity across business, technology and operational teams
• Assist with financial tracking, supplier coordination and delivery administration where required
• Drive continuous improvement by sharing best practice and improving delivery processes

Skills

Project delivery

Organisational skills

Delivery artefacts

Stakeholder coordination

Governance & risk

Communication skills

Attention to detail

MS Office

Delivery mindset

Education

APM/PRINCE2 Foundation or equivalent

Tools

Jira

Confluence

SharePoint

MS Project

Job description

Change Delivery Associate Change Delivery

We are looking for a proactive and organised Change Delivery Associate to support the successful delivery of change across our organisation.

This is an excellent opportunity for someone with project coordination, PMO, delivery support or change experience who wants to build a long-term career within Change Delivery.

What you'll be doing

• Deliver defined small initiatives and change activities within agreed parameters
• Support larger programmes and projects through effective planning and coordination
• Maintain project plans, RAID logs, actions, reporting and governance documentation
• Facilitate meetings, workshops and stakeholder engagement activities
• Track risks, issues, dependencies and actions to support successful delivery
• Support governance and decision-making forums
• Coordinate activity across business, technology and operational teams
• Assist with financial tracking, supplier coordination and delivery administration where required
• Drive continuous improvement by sharing best practice and improving delivery processes

What you'll bring

• Experience supporting or delivering projects, change initiatives, workstreams or operational improvements
• Strong organisational and planning skills
• Experience maintaining delivery artefacts such as plans, RAID logs and status reporting
• Ability to coordinate stakeholders across multiple teams and functions
• Understanding of governance, risk and delivery controls
• Excellent written and verbal communication skills
• Strong attention to detail and problem-solving capability
• Confidence using Microsoft Office and delivery management tools
• A proactive mindset and desire to develop a career in Change Delivery

Desirable

• Experience in a regulated environment
• Exposure to PMO, project delivery or change management disciplines
• Experience with Jira, Confluence, SharePoint, MS Project or similar tools
• APM, PRINCE2 Foundation, Agile Foundation or equivalent qualifications

Additional Information

We are particularly interested in candidates who can demonstrate practical delivery experience, ownership of outcomes and the ability to work effectively across multiple stakeholders and teams.

About us

At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career.

Flexibility.

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.

Development.

We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity.

We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that's why we'll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.