CFO Evolution - Custody Support worker

Communities and Education; Exeter; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a leading organization as a Custody Support Worker in Exeter, where you will provide motivational support to participants in a correctional setting. Your role will involve engaging individuals, managing caseloads, and contributing to their reintegration into the community. With a focus on safeguarding and effective case management, you will make a positive impact on participants' lives while enjoying competitive benefits and a supportive work environment.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension scheme – 5% Employee and 5% Employer contributions

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Access to Benefit Hub for discounts

Qualifications

• Experience managing a caseload of participants – desirable.
• Proficiency in electronic data management.

Responsibilities

• Meet individual and team performance targets aligned with contractual requirements.
• Collaborate with peer mentors to manage caseloads effectively.

Skills

Communication

Motivation

Data Management

Education

IAG Level 3

Job description

We have an exciting opportunity for a Custody Support Worker to join our CFO Evolution Team.

You will be responsible for tasks involving a caseload of participants in a correctional setting, starting with initial engagement and evaluation. The goal is to provide motivational support to help participants stay engaged during their sentence through group work and one-on-one interventions, aiding their obstacles' overcoming and community reintegration.

Our ideal candidate will have lived-in custodial experience, which would benefit engagement due to understanding and relatability. Alternatively, experience in probation, social care, or within the criminal justice sector is also advantageous. We value confidence and the ability to work comfortably with diverse backgrounds and circumstances, coaching and mentoring participants effectively.

This is a rewarding opportunity to make a positive impact on participants' lives!

In return, we offer:

• Competitive salary of GBP24,650 – GBP29,000 per annum (dependent on experience)
• Benefits including 25 days annual leave + Bank Holidays + Birthday Day off (plus optional 5 additional days)
• 2 Volunteer Days
• Pension scheme – 5% Employee and 5% Employer contributions
• Healthcare Cash Plan, including 3x salary life assurance
• Annual salary review
• Refer a friend scheme
• Access to Benefit Hub for discounts and voluntary benefits

Interested? Please use the easy application route below to upload your CV. For further information, contact our Internal Recruitment Team at (phone number removed).

Communities and Education Division is part of an employee-owned organization, proud of our community focus and the impactful work we do across the UK and Ireland. People are at the heart of our services and decisions.

Location:

Exeter

Hours:

37 Hours per week

Contract:

Permanent

Closing Date:

20 May 2025

Key Responsibilities

• Meet individual and team performance targets aligned with contractual requirements.
• Collaborate with peer mentors and/or mentors to manage caseloads effectively and connect participants with resources for housing, substance use, physical and mental health.
• Contribute to a learning environment that supports skill development and sharing best practices.
• Ensure effective case management and risk coordination, focusing on safeguarding adults and children, including timely reporting of concerns.
• Meet all contractual targets.

Skills and Experience

• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Proficiency in electronic data management and working in target-driven environments
• Excellent communication skills across all levels and settings
• Ability to motivate and sustain engagement of individuals

Seetec’s Justice and Social Care division delivers tailored support to help participants build better futures, overcoming barriers and reintegrating into communities. We are committed to safeguarding and promoting welfare, including compliance with the Prevent Duty and promoting modern British values.

All staff will undergo a DBS check. We support ex-offender recruitment and are an equal opportunities employer, encouraging applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, marital status, or pregnancy and maternity.