Certification Leader — Hybrid Role, Milton Keynes

Kiwa UK; Milton Keynes; Hybrid; GBP 59,000 - 73,000; Full time

Benefits offered by this job

Private Medical Insurance

Enhanced Family Leave

Salary Reviews

Company Bonus Scheme

Enhanced Pension Contributions

Life Assurance – 4x annual salary

Employee Assistance Programme (EAP)

24/7 GP Service

Cycle to Work Scheme

Eye Care Vouchers

Welcome Pack

Job summary

BASEC, part of Kiwa UK, is seeking a Certification Manager to lead its Certification department in Milton Keynes. The role drives certification strategy, manages technical schemes, oversees customer certification and approvals, and ensures audit quality and accreditation compliance. Hybrid role based in Milton Keynes.

You will lead the team, manage audits, develop schemes, and liaise with customers to ensure high-quality service and timely delivery.

Qualifications

• Proven experience building and leading high-performing teams.
• Experience in a multi-site, multi-disciplinary environment.
• Strong planning, organisation and time management skills.
• Knowledge of standards, accreditation, certification and testing activities.

Responsibilities

• Lead day-to-day operation of the Certification department, including budgeting, planning and resource management.
• Lead, develop and support Certification team members and identify training needs.
• Develop and maintain certification schemes and ensure compliance with BASEC quality systems.
• Oversee customer certification projects from initiation through to decision-making.
• Manage audit programmes, scheduling, review of reports and sample procurement.
• Address product-related complaints and drive customer satisfaction.
• Build strong customer relationships and drive service excellence.
• Recommend certification sanctions to the Business Unit Leader when needed.
• EnsureBASEC meets responsibilities to Stockist Scheme and market surveillance.

Skills

Team leadership

Operations management

Stakeholder management

Communication skills

Customer relationship management

Education

Lead Auditor Certification (QMS)

Job description

BASEC, part of Kiwa UK, is seeking a Certification Manager to lead its Certification department in Milton Keynes. The role drives certification strategy, manages technical schemes, oversees customer certification and approvals, and ensures audit quality and accreditation compliance. Hybrid role based in Milton Keynes.

You will lead the team, manage audits, develop schemes, and liaise with customers to ensure high-quality service and timely delivery.