Certification Coordinator - Hybrid, 6-Month Contract

Kiwa; Milton Keynes; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Annual leave: 25 days + BH (pro-rated)

Enhanced family leave

Enhanced pension contributions

Life assurance: 4x salary

Employee Assistance Programme (EAP)

24/7 GP service

Cycle to work scheme

Eye care vouchers

Welcome pack

Job summary

Kiwa is seeking a Certification Executive to join the Certification team on a 6 month fixed term contract in Milton Keynes. The role is hybrid, coordinating audit activities and ensuring excellent service for customers.

Key duties include scheduling audits, managing records, issuing certificates, coordinating samples, and supporting accreditation and regulatory audits. Strong ISO/certification knowledge and planning skills are desirable.

Qualifications

• Excellent planning and organisational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and achieve set targets.
• Proactive problem-solving, attention to detail, and strong teamwork skills.
• Experience/knowledge of Management Systems Certification and/or Product Testing is desirable.
• Experience/knowledge of ISO 17021 and/or ISO 17065 accreditation standards is desirable.

Responsibilities

• Schedule customer audit visits, including arranging flights, visas, accommodation, and transport as appropriate.
• Manage customer audit records through all stages of set up, review and certification process.
• Prepare and issue a variety of certificates, while maintaining accurate records.
• Manage testing sample selections and liaise with customers and laboratories to ensure timely and compliant processes.
• Issue passed routine test reports to customers.
• Maintain certification statuses (standby, suspension, withdrawal) and customer concession requests.
• Obtain customer annual production quantities.
• Maintain effective communication with auditors to optimise scheduling, travel, and overall service delivery.
• Produce reports and other material as directed by the line manager.
• Support accreditation and regulatory body audits.

Skills

Planning skills

Communication skills

Independent worker

Problem solving

Customer/stakeholder balance

ISO/Certification knowledge

Job description

Kiwa is seeking a Certification Executive to join the Certification team on a 6 month fixed term contract in Milton Keynes. The role is hybrid, coordinating audit activities and ensuring excellent service for customers.

Key duties include scheduling audits, managing records, issuing certificates, coordinating samples, and supporting accreditation and regulatory audits. Strong ISO/certification knowledge and planning skills are desirable.