Centre Support Assistant

Leicestershire County Council; Coalville; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Flexible working options

Disability Confident Employer

Job summary

Leicestershire County Council in the United Kingdom is seeking a Centre Support Assistant at Bagworth Family Hub to greet visitors and support administrative tasks. The role is permanent and part-time (18.5 hours) with duties including room booking, resource management and data record updates.

You will perform health and safety checks, support group activities for families, and have DBS with barred list requirements.

Qualifications

• Experience in administration including reception duties and record systems.
• Numeracy to collate statistics and literacy for written materials.
• Clear communication with parents, young people and children.
• Confidentiality and health and safety knowledge.
• Ability to work with a range of professionals as part of a team.
• Proficient in Microsoft Office.

Responsibilities

• Greet visitors at the Family Hub and manage front-desk tasks.

Skills

Administration

Reception duties

Data entry

Microsoft Office

Tools

MS Word

MS Access

MS Outlook

Spreadsheets

Job description

Organisation: Leicestershire County Council

Work Location: Bagworth Family Hub, Station Road, Bagworth, Coalville LE67 1BH

Salary: £26,853 - £27,282 per annum (pro rata for part-time)

Working Hours:18.5 hours

Contract Type: Permanent

Closing Date: 12th November 2026

Interview Date(s):

Do you enjoy working alongside children, young people, and their families? If so, why not consider joining us as a Centre Support Assistant in Hinckley and Bosworth Family Hubs predominantly based at Bagworth Family Hubs, although travel to other Hubs may be necessary.

About the Role

As a Centre Support Assistant, you will be the welcoming face our Family Hubs, greeting all visitors to the centre. You will support colleagues by undertaking administrative tasks including managing the electronic room booking system, setting up rooms, maintaining and ordering resources, updating databases and electronic records.
You will also be required to undertake health and safety checks to ensure that the centre and its grounds are fit for purpose, reporting issues where necessary. You may also be required to support the delivery of group interventions with families, young people, and children, therefore safeguarding knowledge is essential.

An enhanced DBS with barred list check is required for this post along with use of a vehicle to enable travel between our Family Hubs.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

• Have administration experience including reception duties, message taking and relaying, maintaining record systems, producing electronic reports and correspondence, computerised data entry and using spreadsheets.
• Have knowledge of health and safety procedures, the importance of confidentiality, and effective ways of communicating via social media.
• Have numeracy skills sufficient to collate statistical information and literacy skills sufficient to produce high quality written materials suitable for a variety of audiences.
• Have clear communication skills including a good telephone manner and the ability to engage and communicate with parents, young people, and children.
• Be able to work with a range of professionals and practitioners as part of a team.
• Be competent in using Microsoft Office applications including Word, Access, and Outlook.
• Be able to produce accurate work to deadlines.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Elinor Alton, Family Hub Support Officer

Email: [e-mail]

Cher Hopps, Family Hub Support Officer

Email: [e-mail]