Family Support Assistant

Civic Recruitment Limited; Slough; On-site; GBP 19,000 - 23,000; Full time

Job summary

Civic Recruitment Limited in Slough is seeking a committed professional to deliver family support services across Children’s Centres and Family Hubs. You will provide advice, run groups and workshops, and promote early intervention and inclusive practice for diverse families.

The role requires safeguarding knowledge, a social-care mindset, and flexibility to work evenings/weekends as needed. DBS enhanced is required for this post.

Qualifications

• NVQ Level 3 qualification in Early Education, Childcare, Family Support, or related field.
• Experience working with children, families, or carers in paid or voluntary roles.
• Ability to plan and deliver groups and activities for children and families.
• Strong safeguarding knowledge and ability to identify concerns.

Responsibilities

• Welcome and support families accessing Children’s Centre and Family Hub services, providing advice, guidance, signposting, and referrals where appropriate.
• Plan, facilitate, and deliver support groups, workshops, and activities for children, young people, and families.
• Promote positive parenting, child development, and home learning through engaging activities.
• Support children with special educational needs and ensure activities are inclusive and accessible.
• Build positive relationships with families, including vulnerable and targeted groups, encouraging engagement with available services.
• Work collaboratively with partner agencies including education, health, social care, housing, police, and voluntary sector organisations.
• Contribute to initiatives that promote health, wellbeing, positive behaviour, and family resilience.
• Provide information and support to families regarding local services and community resources.
• Assist with planning, organisation, and administration of Children’s Centre and Family Hub activities.
• Support marketing, outreach, and community engagement activities to increase awareness of available services.
• Maintain accurate records and complete required administrative duties.
• Promote safeguarding, equality, diversity, and inclusion in all aspects of service delivery.
• Attend training, team meetings, and development activities as required, including occasional evening and weekend sessions.
• Work flexibly across Children’s Centres and Family Hubs as required to support service delivery.

Skills

Communication skills

Interpersonal skills

IT literacy

Engagement activities

Multicultural experience

Education

NVQ Level 3 in Early Education/Childcare/Family Support

Job description

Slough, United Kingdom | Posted on 02/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

2 Month Contract With A Local Authority

Job Purpose

To provide advice, guidance, and practical support to families accessing Children’s Centres and Family Hubs, helping them access the services they need to improve outcomes for children and young people. The role involves delivering support groups, workshops, and family-focused activities that promote early intervention, learning, development, health, wellbeing, and positive family engagement.

Key Responsibilities

• Welcome and support families accessing Children’s Centre and Family Hub services, providing advice, guidance, signposting, and referrals where appropriate.
• Plan, facilitate, and deliver support groups, workshops, and activities for children, young people, and families.
• Promote positive parenting, child development, and home learning through engaging and age-appropriate activities.
• Support children with special educational needs and ensure activities are inclusive and accessible.
• Build positive relationships with families, including vulnerable and targeted groups, encouraging engagement with available services.
• Work collaboratively with partner agencies including education, health, social care, housing, police, and voluntary sector organisations.
• Contribute to initiatives that promote health, wellbeing, positive behaviour, and family resilience.
• Provide information and support to families regarding local services and community resources.
• Assist with the planning, organisation, and administration of Children’s Centre and Family Hub activities.
• Support marketing, outreach, and community engagement activities to increase awareness of available services.
• Maintain accurate records and complete required administrative duties.
• Promote safeguarding, equality, diversity, and inclusion in all aspects of service delivery.
• Attend training, team meetings, and development activities as required, including occasional evening and weekend sessions.
• Work flexibly across Children’s Centres and Family Hubs as required to support service delivery.

Requirements

• NVQ Level 3 qualification in Early Education, Childcare, Family Support, or a related field.
• Experience working with children, young people, parents, or families in a paid or voluntary capacity.
• Experience delivering engaging activities, workshops, or support sessions for children and families.
• Ability to build positive relationships with children, young people, and families from diverse backgrounds.
• Understanding of child development and age-appropriate learning activities.
• Knowledge of safeguarding responsibilities and the ability to identify and report concerns appropriately.
• Ability to support individuals experiencing distress or crisis and seek appropriate assistance.
• Strong communication and interpersonal skills.
• Ability to work effectively with partner organisations and multidisciplinary teams.
• Good organisational skills, including planning, preparation, and record keeping.
• Commitment to equality, diversity, and inclusion.
• Flexibility to work occasional evenings and weekends as required.
• Experience working within a multicultural community.
• Experience supporting vulnerable families and early intervention programmes.
• Evidence of continuous professional development.
• IT literacy and experience using digital systems for record keeping and communication.
• Knowledge of local family support, education, health, and community services.

Additional Information

• DBS Requirement: Enhanced DBS Check Required
• Location: Various Children’s Centres and Family Hubs across Slough