Centre Security Operations Lead (Control Room)

Savills Company; Milton Keynes; Hybrid; GBP 38,000 - 52,000; Full time

Job summary

Savills is seeking a Security Duty Manager in Milton Keynes to lead the security team, supervise staff, and maintain high standards of service across the centre. You will oversee CCTV control room operations, ensure compliance with policies, and coordinate with management to drive security excellence.

The role requires an active management presence, strong communication, and a focus on customer service, safety, and incident handling.

Qualifications

• Essential: Front Line SIA licence and experience in a customer-focused environment.
• Desirable: CCTV SIA licence and security qualification.

Responsibilities

• Lead and supervise the security team, ensuring staffing and coverage.
• Oversee CCTV, control room operations, and access/egress points.
• Maintain incident records and respond to emergencies with appropriate reporting.
• Deliver World Class Customer Service and act as the centre ambassador.

Skills

Excellent communication

Customer-focused

Self-motivated

Calm under pressure

Professional appearance

Flexible hours

Reliable and committed

Travel is required

Education

Front Line SIA licence

First aid qualification

Job description

Savills is seeking a Security Duty Manager in Milton Keynes to lead the security team, supervise staff, and maintain high standards of service across the centre. You will oversee CCTV control room operations, ensure compliance with policies, and coordinate with management to drive security excellence.

The role requires an active management presence, strong communication, and a focus on customer service, safety, and incident handling.