Centre Operations Leader – MOT Certified

HiQ Tyres & Autocare; Stratford-upon-Avon; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Uncapped monthly bonus structure

Employee discounts on HiQ services

EV & Hybrid, MOT Testing License, REAC

Company Sick Pay

Refer a friend scheme

Incentives and days out

Job summary

HiQ Tyres & Autocare in Stratford-upon-Avon is recruiting an Assistant Centre Manager for our Stratford Centre. The role is full-time and permanent, Monday – Friday 8:30am – 5:30pm with a half-day finish on Saturday, and a guide salary dependent on experience.

You will lead and train the team to deliver excellent customer service, drive productivity, and work with the store manager to improve the business, costs, and margins.

Qualifications

• MOT certification class 4 or above.
• MOT testing and mechanic experience.
• Retail supervisory experience of 2+ years.
• Passionate about improving performance and sales.
• Ability to build positive professional relationships.
• Experience in a fast-fit car centre or franchise dealership.
• Strong mechanical knowledge with hand and power tools.

Responsibilities

• Lead and train the team to provide excellent customer service.
• Ensure the team is effective and productive.
• Collaborate with store manager to improve the business.
• Maximise profit and turnover.
• Assist with costs, margins and cash collection.
• Plan to deliver KPIs and empower the team.
• Plan key merchandising and stock management routines.
• Build relationships with customers and local traders.
• Support health and safety policies in store.
• Carry out MOT inspections to defined standards.
• Carry out administration duties as required.

Skills

MOT certification

Supervisory experience

Customer service orientation

Relationship building

Mechanical knowledge

Tools

Hand tools

Power tools

Job description

HiQ Tyres & Autocare in Stratford-upon-Avon is recruiting an Assistant Centre Manager for our Stratford Centre. The role is full-time and permanent, Monday – Friday 8:30am – 5:30pm with a half-day finish on Saturday, and a guide salary dependent on experience.

You will lead and train the team to deliver excellent customer service, drive productivity, and work with the store manager to improve the business, costs, and margins.