Assistant Centre Manager

Octane Recruitment Ltd; Workington; On-site; GBP 2,500 - 3,500; Full time

Benefits offered by this job

32 days holiday including Bank Holls

Performance-based bonus scheme with an

IMI upskilling courses

Career development

Staff discounts on servicing, tyres, &

Life Insurance

Employee Assistant Program

Long service recognition

Retail vouchers

Eye care vouchers

Buy/sell holidays

Flu jab

Cycle to work

Company events

Job summary

Octane Recruitment Ltd client, an automotive fast-fit business in Workington, is seeking an Assistant Centre Manager. You will support the Centre Manager, coordinate workshop staff, and ensure efficient workflow and high customer satisfaction.

The role requires automotive industry experience, a hands-on approach, and the ability to drive sales KPIs. Benefits include bonus, training, staff discounts, and career development opportunities.

Qualifications

• Full clean UK driving licence, held for at least 6 months.
• Experience within a technical or mechanical working environment.
• Strong automotive product knowledge.
• Experience managing multiple priorities in a fast-paced environment.
• Strong organisational and commercial awareness skills.
• Hands-on approach and willingness to support the workshop team.

Responsibilities

• Support the Centre Manager with day-to-day running of the centre.
• Coordinate workshop staff and manage daily work routines for efficient workflow.
• Maintain control over stock and inventory values.
• Coach and mentor workshop mechanics to achieve customer satisfaction and business targets.
• Step into the workshop and assist technicians with mechanical issues when required.
• Support achievement of commercial sales KPIs and overall centre performance.
• Handle customer enquiries and identify opportunities to grow the business.
• Develop and support local customer accounts.
• Ensure strict workshop compliance and high operational standards.

Skills

Automotive experience

People management

Workshop support

Customer service

Stock control

Organisational skills

Job description

Our client who is one of the UK’s fastest growing fast-fit automotive businesses, are currently looking for an Assistant Centre Manager based at their retail centre in Workington.

As an Assistant Centre Manager you will work closely with the Centre Manager to manage daily operations, optimise workflow, support the workshop team and ensure the centre meets its commercial, customer service and compliance targets.

To be applicable for this role, you must have a background within the Automotive industry. They are happy to look at people who are already Assistant Centre Manager, or someone who is ready for there 1st step into management.

Location: Workington

OTE: Approx. £3,000 per annum, based on KPI’s

Shift and schedule: 08:30 to 17:30 Monday to Friday; Saturdays 08:30 – 16:00 on a rota with a day off in the week

• 32 days holiday including Bank Holidays
• Performance-based bonus scheme with an approximate OTE of £3,000 per annum
• Access to fully funded, industry-standard IMI upskilling courses
• Career development: training and Company growth to boost career progression
• Staff discounts on servicing, tyres, and MOTs
• Life Insurance
• Employee Assistant Program
• Long service recognition, enhance maternity and paternity leave
• Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company events
• Support the Centre Manager with the day-to-day running of the centre
• Coordinate workshop staff and manage daily work routines to ensure an efficient workflow
• Maintain strict control over stock and inventory values
• Guide, coach and mentor workshop mechanics to help achieve customer satisfaction and business targets
• Step into the workshop and physically assist technicians with mechanical issues when required
• Support the achievement of commercial sales KPIs and overall centre performance
• Handle customer enquiries and use commercial awareness to identify opportunities to grow the business
• Develop and support local customer accounts
• Ensure strict workshop compliance and high operational standards are maintained

To be an Assistant Centre Manager you will need:

• Full clean UK driving licence, held for at least 6 months – Essential
• Experience within a technical or mechanical working environment
• Strong automotive product knowledge
• Experience managing multiple priorities in a fast-paced environment
• Strong organisational and commercial awareness skills
• A hands-on approach and willingness to support the workshop team when required

Our client:

They have over 180 centres within the UK and are actively growing. They are known for their strong national presence, modern service centres and commitment to customer care. They are looking to have over 300 centres within the next 3 years.

They offer a wide range of services including tyres, MOTs, servicing and repairs, supported by their ongoing large investment in training, technology and centre development.