Centre Manager

Webrecruit; Birkenhead; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Nest Pension

Life Assurance

Bonus Scheme

Staff Discounts

Wellbeing Support

Training opportunities

Uniform provided

In-house IMI accredited course

Job summary

Webrecruit in the United Kingdom is seeking a proactive retail supervisor for an automotive centre. You will lead customer service, drive sales targets and ensure the centre remains clean, welcoming and compliant with safety standards.

The role requires flexibility, excellent communication and experience in busy retail settings within the automotive sector. Training, progression opportunities and on‑the‑job development are provided to support your career growth.

Qualifications

• Experience working in a busy retail environment in the automotive sector.
• Excellent communication and customer service skills.
• Flexible approach to tasks and ability to manage workload.

Responsibilities

• Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
• To ensure all sales targets and KPI’s are achieved
• To maintain the cleanliness of the Centre and its equipment on an ongoing basis
• To increase sales of products and services offered by the Company, in accordance with procedures
• Recruit and interview all employees for the Centre
• Identify any training needs for employees to progress and develop within the Company
• Support other Centres, when asked, when necessary
• To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control
• To comply with reasonable instructions from Management
• The company will supply you with uniform, it must be clean and presentable at all times
• Liaise with Head Office and other Departments

Skills

Customer service

Communication

Retail experience

Team collaboration

Job description

Hours:

The Company's normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to 5.00pm hours and Sunday 10.00am to 4.00pm. Working hours to be discussed at interview

Salary:

Dependent on experience

Benefits:

• NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice
• Life Assurance
• Bonus Scheme - If Centre Based
• Stream - releases earnings by giving instant access to pay
• Retail Discounts (High St, Online and much more)
• Staff Discounts
• Wellbeing Support (Employee Assistance Programme, Financial Advice, Health)
• Training opportunities to further your career within the Company
• In-house IMI accredited course to further your development & capability
• Company Uniform including Safety Boots

Holiday:

20 days per year, plus statutory holidays

The Candidate:

The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting.

Experience in management within the motor vehicle sector would be an advantage.

Job Responsibilities:

• Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
• To ensure all sales targets and KPI’s are achieved
• To maintain the cleanliness of the Centre and its equipment on an ongoing basis
• To increase sales of products and services offered by the Company, in accordance with procedures
• Recruit and interview all employees for the Centre
• Identify any training needs for employees to progress and develop within the Company
• Support other Centres, when asked, when necessary
• To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control
• To comply with reasonable instructions from Management
• The company will supply you with uniform, it must be clean and presentable at all times
• Liaise with Head Office and other Departments

The role reports directly to the Regional Manager

NO AGENCIES PLEASE