Centre Manager

Webrecruit; Wrexham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

NEST Pension Scheme

Life Assurance

Bonus Scheme - If Centre Based

Stream - instant access to pay

Retail Discounts

Staff Discounts

Wellbeing Support

Training opportunities

In-house IMI accredited course

Company Uniform

Job summary

Webrecruit is seeking a capable Centre Manager to lead a busy automotive retail centre. You will drive customer service excellence, achieve sales targets and maintain a safe, clean environment.

The role requires proven experience in a fast-paced retail setting, ideally within the motor vehicle sector, with strong communication and people management skills. Reporting to the Regional Manager, you will recruit, train and develop staff, liaise with Head Office, and ensure adherence to company

Qualifications

• The ideal candidate will have a flexible approach to tasks and be able to manage their own workload.
• Excellent communication skills with proven experience in busy retail environments in the automotive sector.
• Experience in management within the motor vehicle sector would be an advantage.

Responsibilities

• Ensure customers receive the best service and care to keep complaints to a minimum.
• Achieve all sales targets and KPIs.
• Maintain cleanliness of the Centre and its equipment.
• Increase sales of products and services offered by the Company.
• Recruit and interview all Centre employees.
• Identify training needs for staff to progress within the Company.
• Support other Centres when asked.
• Adhere to Company policies, health & safety, compliance and stock control.
• Comply with reasonable instructions from Management.
• Uniform provided and to be worn clean and presentable.
• Liaise with Head Office and other Departments.

Skills

Customer service

Communication

People management

Flexible workload management

Job description

Hours:

The Company's normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to 5.00pm hours and Sunday 10.00am to 4.00pm. Working hours to be discussed at interview

Salary:

Dependent on experience

Benefits:

• NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice
• Life Assurance
• Bonus Scheme - If Centre Based
• Stream - releases earnings by giving instant access to pay
• Retail Discounts (High St, Online and much more)
• Staff Discounts
• Wellbeing Support (Employee Assistance Programme, Financial Advice, Health)
• Training opportunities to further your career within the Company
• In-house IMI accredited course to further your development & capability
• Company Uniform including Safety Boots

Holiday:

20 days per year, plus statutory holidays

The Candidate:

The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting.

Experience in management within the motor vehicle sector would be an advantage.

Job Responsibilities:

• Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
• To ensure all sales targets and KPI’s are achieved
• To maintain the cleanliness of the Centre and its equipment on an ongoing basis
• To increase sales of products and services offered by the Company, in accordance with procedures
• Recruit and interview all employees for the Centre
• Identify any training needs for employees to progress and develop within the Company
• Support other Centres, when asked, when necessary
• To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control
• To comply with reasonable instructions from Management
• The company will supply you with uniform, it must be clean and presentable at all times
• Liaise with Head Office and other Departments

The role reports directly to the Regional Manager

NO AGENCIES PLEASE