Centre Manager

Halfords; Bangor; On-site; GBP 34,000; Full time

Job summary

An established industry player is seeking a Centre Manager to lead a dynamic team in delivering exceptional customer experiences. This role offers a unique opportunity to drive business performance while enjoying a range of benefits, including significant discounts and a supportive work environment. With a focus on career progression and training, this is a chance to join a rapidly growing organization committed to excellence in automotive services. If you're passionate about leadership and customer satisfaction, this position could be your next great adventure!

Benefits

5.6 weeks annual leave

Up to 50% off garage bills

25% off most products

Discounts on groceries and shopping

Financial planning support

GP Access 24/7

Share save scheme

Health Cash Plan

Pension Scheme

Life Assurance

Qualifications

• Strong leadership and team management skills in the automotive industry.
• Experience in delivering high customer satisfaction and managing KPIs.

Responsibilities

• Lead the team to achieve business performance goals.
• Ensure excellent customer experience and satisfaction.
• Drive sales and manage KPIs effectively.

Skills

Leadership skills

Customer satisfaction management

Team management

Coaching and training

Health and Safety compliance

Sales management

Communication skills

IT proficiency

Time management

Valid driving licence

Job description

Apply now Job no: 555389
Work type: Full time
Site: Bangor
Categories: Autocentre Management
Location: Gwynedd
Salary: £34,000 Per Annum + Bonus
Business Area: National Tyres and Autocare

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay, apply today!

Key Responsibilities:

• Lead the team to achieve business performance goals.
• Ensure excellent customer experience and satisfaction.
• Drive sales and manage KPIs effectively.
• Provide coaching and training to team members.
• Maintain compliance with Health and Safety standards.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and Experience:

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPIs
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.