Centre Host - Lexus

TN United Kingdom; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the UK is seeking a Centre Host to enhance customer experience. This full-time role involves welcoming visitors, building rapport, and ensuring a professional atmosphere in the showroom. The position offers a competitive salary, holiday benefits, and a supportive work environment.

Benefits

30 days of holiday (including bank holidays)

Staff car scheme

Contributory workplace pension scheme

Qualifications

• Smart appearance and positive attitude.
• Excellent communication skills.
• Enjoy working in a customer-facing environment.

Responsibilities

• Greet visitors and customers on arrival.
• Ensure a positive customer experience.
• Direct customers to relevant team members.

Skills

Communication

Customer Service

Adaptability

Job description

Job Role: Centre Host

This role is for 42.5 hours per week, from 8:00 to 17:00, Monday to Friday.

The primary focus of this role is customer experience. You will be responsible for making customers feel welcome by engaging with them and ensuring their overall experience with our business is professional and positive. Responsibilities include greeting visitors and customers on arrival, building rapport, listening to their needs, and directing them to the relevant team members (e.g., Sales or Service). You will also offer refreshments, encourage customers to browse the showroom, and work closely with marketing standards to ensure the showroom is presentable.

To be successful in this role, you should:

1. Be of smart appearance, with a positive and friendly attitude, and possess excellent communication skills.
2. Have the confidence and ability to adapt your style to suit each customer.
3. Enjoy working with people in a customer-facing environment, with a drive to succeed by delivering excellent customer service and building lasting relationships.

What we offer our Centre Host

In addition to a stable career, we offer a competitive salary package based on experience, including a basic salary. We provide 30 days of holiday (including bank holidays, pro-rata), which increases with service, along with various other benefits such as a staff car scheme and a contributory workplace pension scheme.