Cabana Host (Seasonal)

Accor Hotels; Leeds; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading hospitality company is seeking a Cabana Host to deliver exceptional guest service at their waterpark resort. In this seasonal role, you will welcome guests, manage cabanas, and ensure a relaxing experience. Strong communication skills and a customer-focused attitude are essential. Join a dynamic team and contribute to creating memorable experiences for guests.

Qualifications

• Customer service or hospitality experience preferred.
• Ability to communicate in Arabic and/or Russian is advantageous.

Responsibilities

• Welcome guests and provide an overview of amenities.
• Take and deliver food and beverage orders.
• Ensure cleanliness and order of cabanas.

Skills

Communication

Interpersonal Skills

Multitasking

Education

Secondary / High school education

Job description

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.

Job Description

Cabana Host (Seasonal)

The Cabana Host is responsible for delivering exceptional guest service by attending to the needs of cabana guests throughout their visit. This includes setting up cabanas, greeting guests, taking and delivering food and beverage orders, maintaining cleanliness, and ensuring a relaxing and enjoyable experience for all guests.

• Welcome guests to their cabana with a friendly, professional attitude.
• Provide a detailed overview of amenities and services available.
• Respond promptly to guest requests and resolve any issues.
• Prepare cabanas prior to guest arrival.
• Ensure cabanas remain clean, orderly, and stocked throughout the day.
• Report any maintenance issues to the appropriate department.
• Take food and drink orders accurately and promptly.
• Deliver orders in a timely manner while maintaining excellent presentation and customer service.
• Coordinate with food and beverage staff or runners to ensure efficient service.
• Monitor guest behavior for safety and comfort, alerting lifeguards or security as needed.
• Follow all waterpark safety guidelines and health regulations.
• Communicate effectively with other team members, supervisors, and departments to ensure a seamless guest experience.
• Assist with other areas of guest services or operations as needed.

Qualifications

• Secondary / High school education
• Prior customer service or hospitality experience preferred.
• Strong communication and interpersonal skills.
• Good proficiency in English language.
• Ability to communicate in Arabic and/or Russian would be an added advantage
• Ability to multitask and remain calm under pressure.
• Physical ability to stand for long periods, lift supplies, and work outdoors in various weather conditions.