Centre Assistant

SMART WORKS CHARITY; West of England; On-site; GBP 18,000 - 21,000; Full time

Job summary

Smart Works Bristol is seeking a Centre Assistant to help run the new Bristol centre smoothly. You will be the first point of contact, delivering administrative, telephone and booking support to clients across Bristol and beyond.

A friendly, organised, and hard-working individual is required to ensure every client has an outstanding experience. The role is based full-time at our Easton Business Centre, Bristol, with occasional evening and weekend work as part of the wider centre team, supporting

Qualifications

• Strong administrative and customer service skills.
• Excellent communication and collaboration abilities.
• A friendly, organised and hard-working mindset.

Responsibilities

• Provide administrative, phone and booking support for clients.
• Manage reception duties and create a welcoming atmosphere.
• Support events, work with volunteers, and assist with comms or social media posts.

Skills

Administrative skills

Customer service

Communication

Collaboration

Job description

The Centre Assistant will support the smooth running of the Smart Works Bristol service, creating a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.

The Centre Assistant will be the first point of contact clients and visitors will have with Smart Works, providing administrative, phone and booking support for clients across Bristol and beyond. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative and customer service skills, excellent communication and collaboration skills and a drive to ensure all women who visit us have the best possible experience.

In addition to reception and administrative duties, the Centre Assistant will have the opportunity to get involved in and support exciting and varied project depending on their individual interests and skillsets. This could involve working with our volunteers, supporting on events, or creating new comms or social media posts.

If you're passionate about supporting women, then this is an ideal opportunity for you. The role will be based full-time at our new centre in Easton Business Centre, Bristol. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support.