Central Support Assistant

Ampa; Birmingham; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Private medical insurance

27 days holiday + bank holidays

Birthday bonus day off

Hybrid working

Job summary

Ampa is seeking a Central Support Assistant in Birmingham to provide essential administration support to the Debt & Asset Recovery team. You will handle instructions, payments, and reporting, while collaborating with colleagues in a busy, supportive environment.

The role offers hybrid working with offices across the Midlands and a friendly team committed to development and opportunity. A great entry point into a legal services career.

Qualifications

• Administration experience preferred.
• Proficient with Microsoft Word and Excel.
• Ability to work well in a team and develop good working relationships with colleagues.
• Good communication skills with the confidence to liaise openly and clearly with colleagues.
• Ability to produce a high standard of work, sometimes under pressure, with accuracy and attention to detail.
• Demonstrate flexibility, initiative and self-confidence.

Responsibilities

• Loading New Instructions (Bulk and Individual instructions).
• Managing Client & Debtor Payments.
• Liaising with a bulk letter provider and sending daily batches.
• Actioning debt recovery post.
• Distribution of enforcement reports.
• Supplier Invoicing.
• Generic Reporting.
• Certain Case Management workflows and activities.

Skills

Administration

IT skills

Team collaboration

Communication

Attention to detail

Flexibility

Tools

Microsoft Word

Microsoft Excel

Job description

Central Support Assistant

Department: Reddens - Debt & Asset Recovery - Debt & Asset Recovery - Debt & Asset Recovery - 4001

Employment Type: Permanent - Full Time

Location: Birmingham

Reporting To: Bash Jamal

Description

Are you enthusiastic, keen to learn and develop your skills? Looking for a friendly, busy and supportive team where we will help you grow? Then this role may be for you!

We can offer you:

• A competitive salary with great benefits including private medical, 27 days holiday plus bank holidays and a bonus day off for your birthday
• A culture of trust, empowerment and autonomy over your work
• Part of a vibrant, forward- thinking team with the support of friendly, approachable partners who encourage and support your career development
• Hybrid working with the option of working from one of our Midlands offices (Birmingham or Stratford upon Avon).

The role In this role you will provide invaluable administration support to the whole debt and asset finance team. It is a varied and busy role and a great opportunity to get your foot in the door of a law firm to allow you to build the necessary skills to progress further.

Key Responsibilities

• Loading New Instructions (Bulk and Individual instructions)
• Managing Client & Debtor Payments
• Liaising with a bulk letter provider and sending daily batches
• Actioning certain debt recovery post
• Distribution of enforcement reports
• Supplier Invoicing
• Generic Reporting
• Certain Case Management workflows and activities

Skills, Knowledge and Expertise

• Administration Experience advantageous.
• Experience with IT systems to include Microsoft Word and Excel
• The ability to work well in a team and develop good working relationships with colleagues and others
• Good communication skills with the confidence to liaise openly and clearly with colleagues
• The ability to produce a high standard of work, sometimes under pressure, whilst maintaining accuracy and good attention to detail
• To be able to demonstrate flexibility, initiative and confidence in your own ability

Benefits, Agile Working and Additional information

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we're keen to be flexible, after all, we value what you do, not where you do it.

We have hubs in Birmingham, Bristol, Edinburgh, Leeds, Leicester, London, Lincoln, Manchester, Milton Keynes, Nottingham, Southampton, Stratford-upon-Avon, Sheffield & Tunbridge Wells.

Do you want to check out our amazing benefits?

Additional information: Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities Corclaim, as part of the Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.