Central IT Technician

The Education Alliance; Melton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff discounts

Cycle to work scheme

Pension scheme

Wellbeing support

Job summary

The Education Alliance is seeking an IT Technician to join TEAL’s school support team, delivering first line help-desk support and second line when required.

The role is based at South Hunsley School and Sixth Form with travel to TEAL sites; permanent, up to 37 hours per week, with potential for part-time or term-time arrangements. Salary is £29,071 per annum year-round.

Qualifications

• Experience in IT within an Education or Customer Service setting.
• Knowledge of Windows 11 and Windows Server 2016.
• Strong knowledge of Microsoft 365 applications and admin suite.
• Excellent communication skills with diverse stakeholders.
• Ability to work independently and in a team while managing competing priorities.

Responsibilities

• Provide first line IT help-desk support; second line support when required.
• Lead on managing primary schools’ IT requirements and uphold the SLA.
• Travel to other TEAL sites to deliver IT support as needed.
• Role flexible for part-time or term-time arrangements upon discussion.

Skills

IT support experience

Windows 11

Windows Server 2016

Microsoft 365 admin

Communication skills

Independent & team work

Tools

Microsoft 365 admin tools

Job description

An opportunity has arisen to join the team as an IT Technician who will work as part of TEAL’s school support team providing a first line support help-desk function and on occasions provide second line support where appropriate.

The successful applicant will be expected to take a lead on managing the primary schools’ IT requirements and ensuring the service level agreement is upheld.

The role will be based at South Hunsley School and Sixth Form, however you will be required to travel to other sites to provide support as required.

This is a permanent position working up to 37 hours per week, however If you are interested in working on a part time or flexible basis (e.g. term-time only), please get in touch as we would be happy to explore this further with you.

The actual annual salary upon appointment with TEAL will be £29,071 per annum year-round.

Why choose us?

Our core purpose is to make great schools and happier, stronger communities so that people have better lives This underpins everything we do. We wish to be seen and experienced as an employer of choice; an organisation that people want to join and remain with, enjoying satisfying careers whilst continuing to learn and develop.

In addition to joining a team where staff experience an enjoyable, varied and rewarding working environment we can also offer you:

• Ethical leadership, professional trust and a caring ethos in which everyone is valued and respected.
• Access to our staff benefits platform which includes big brand discounts and other financial incentives including a cycle to work scheme offering discounted bike purchase
• Family friendly policies, including sector-leading Maternity, Adoption and Neonatal care pay offers.
• Membership of the East Riding Pension Scheme with benefits including secure earnings linked pension and a lump sum death grant of three times your salary
• Wellbeing support including discounted gym membership; free annual flu vaccinations; reimbursement of annual NHS prescription prepayment certificates; complementary access to our employee assistance scheme 24/7 with advice on a wide range of practical issues ranging from legal information and consumer issues to specialist counselling and our Virtual GP Service.

What are we looking for?

We’re looking for a solution focussed IT Professional with strong problem-solving skills

You’ll have:

• Demonstrable experience working in IT in an Education or Customer Service environment.
• Knowledge of Windows 11 and Windows Server 2016
• High level of knowledge of Microsoft 365 applications, including admin suite
• Excellent communication skills and the ability to work with a wide range of stakeholders
• The ability to work both independently and as part of a team, managing competing priorities

Our ideal candidate will be deeply committed to the values in our ethical behaviour charter as outlined in the Job Description.

Details of all our requirements can be seen in the person specification.

The Education Alliance is committed to safeguarding and promoting the welfare of children and young people. Clearance from the Disclosure and Barring Service prior to appointment and we undertake an online check, in line with the Keeping Children Safe in Education 2026 guidance.

The Education Alliance’s Child Protection Policy can be accessed at: https://theeducationalliance.org.uk/wp-content/uploads/Child-Protection-Policy.pdf