Central Administration Operational Lead

St Wilfrid's Hospice; Eastbourne; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Cinema tickets

Employee assistance

Training opportunities

Flexible working

Cafe discount

Job summary

St Wilfrid’s Hospice in Eastbourne is seeking a full-time Central Administration Operational Lead to join the Income Generation team. You will oversee the central administration function, ensuring accurate processing of fundraising income streams, reconciling finances, and timely reporting to support decision-making and income generation objectives.

The role offers a supportive environment with flexible working between the office and home, generous holiday entitlement and a contributory pension

Responsibilities

• The postholder will manage the Central Administration function, overseeing the accurate and timely processing of all fundraising income streams, financial reconciliation, reporting and administrative services to support organisational decision-making and income generation objectives.

Job description

St Wilfrid’s Hospice provides end of life support to the population of Eastbourne and the surrounding parts of East Sussex, from our stunning hospice building and through our highly skilled community teams. We are rated an ‘outstanding’ provider by the Care Quality Commission and have a clear vision of reaching increasing numbers of local patients and their families, in close collaboration with our community.

We provide a supportive working environment, which is demonstrated through our values: compassionate, professional, progressive, and respectful and these are embedded in our culture. We have a dynamic learning environment that actively promotes and facilitates opportunities for career progression through our competency framework.

We particularly encourage applications from disabled candidates, candidates from ethnic minority groups, LGBTQ+ as well as non-binary candidates and those who have experienced mental health issues.

The Role:

Our people are vital to the future of St Wilfrid’s Hospice and it is essential that we recruit and retain the very best individuals and offer a supportive, engaging, and rewarding working environment.

We are looking for a full-time Central Administration Operational Lead. The Central Administration Operational Lead is part of the central fundraising administration team within the Income Generation department, managing the Supporter Development and Database Officers and the Fundraising Administration Assistant, and reporting to the Head of Individual Giving, Donor Development and Central Administration. The central team provides administration across the whole fundraising department and supports the hospice’s commercial income activities.

The postholder will manage the Central Administration function, overseeing the accurate and timely processing of all fundraising income streams, finanical reconciliation, reporting and administrative services to support organisational decision-making and income generation objectives.

Benefits included:

• We offer a generous holiday entitlement of 27 days per year plus bank holidays
• Contributory pension scheme with the option to continue any existing NHS pension scheme membership
• Discounted cinema tickets
• Employee assistance programmes
• Additional training opportunities
• Supportive working environment
• We are happy to discuss flexible working arrangements for this role including working between the office and home.
• 10% discount in the hospice Street Cafe.

If you have any questions regarding your application please do not hesitate to contact the Human Resources team on

[e-mail]

If you would like to discuss the role in further detail please contact Caroline Stevens, Head of Donor Development and Database on

01323 434220 or email [e-mail].

Please note that CV’s will not be accepted, unless candidates are unable to complete our application form due to a disability.

Please note that we may close this vacancy early if we receive a high volume of applications.

Proud member of the Disability Confident employer scheme

Central Administration Operational Lead

Company: St Wilfrid's Hospice Salary: £32,073 to £32,073 a year Hours: Full-time Location: Eastbourne, BN22 9PZ Job type: Permanent Posting date: 9 Nov 2026 Closing date: 22 Nov 2026

Summary

St Wilfrid’s Hospice provides end of life support to the population of Eastbourne and the surrounding parts of East Sussex, from our stunning hospice building and through our highly skilled community teams. We are rated an ‘outstanding’ provider by the Care Quality Commission and have a clear vision of reaching increasing numbers of local patients and their families, in close collaboration with our community.

We provide a supportive working environment, which is demonstrated through our values: compassionate, professional, progressive, and respectful and these are embedded in our culture. We have a dynamic learning environment that actively promotes and facilitates opportunities for career progression through our competency framework.

We particularly encourage applications from disabled candidates, candidates from ethnic minority groups, LGBTQ+ as well as non-binary candidates and those who have experienced mental health issues.

The Role:

Our people are vital to the future of St Wilfrid’s Hospice and it is essential that we recruit and retain the very best individuals and offer a supportive, engaging, and rewarding working environment.

We are looking for a full-time Central Administration Operational Lead. The Central Administration Operational Lead is part of the central fundraising administration team within the Income Generation department, managing the Supporter Development and Database Officers and the Fundraising Administration Assistant, and reporting to the Head of Individual Giving, Donor Development and Central Administration. The central team provides administration across the whole fundraising department and supports the hospice’s commercial income activities.

The postholder will manage the Central Administration function, overseeing the accurate and timely processing of all fundraising income streams, finanical reconciliation, reporting and administrative services to support organisational decision-making and income generation objectives.

Benefits included:

• We offer a generous holiday entitlement of 27 days per year plus bank holidays
• Contributory pension scheme with the option to continue any existing NHS pension scheme membership
• Discounted cinema tickets
• Employee assistance programmes
• Additional training opportunities
• Supportive working environment
• We are happy to discuss flexible working arrangements for this role including working between the office and home.
• 10% discount in the hospice Street Cafe.

If you have any questions regarding your application please do not hesitate to contact the Human Resources team on

01323 434209 or email

[e-mail]

If you would like to discuss the role in further detail please contact Caroline Stevens, Head of Donor Development and Database on

01323 434220 or email [e-mail].

Please note that CV’s will not be accepted, unless candidates are unable to complete our application form due to a disability.

Please note that we may close this vacancy early if we receive a high volume of applications.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Related jobs

Senior Philanthropy Manager

£45,000 to £50,000 per year

NFP People Limited

Remote

Remote Permanent Full time

Major Donor Manager

£42,000 to £42,000 per year

NFP People Limited

Remote

Remote Permanent Full time

Principal Gifts Lead

£55,000 to £55,000 per year

NFP People Limited

Remote

Remote Permanent Full time Browse more jobs