CDD Operations Analyst

worldpay; Gateshead; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Worldpay in the United Kingdom seeks an experienced CDD Operations Analyst to join the Enterprise EMEA team. You will conduct CDD/EDD reviews for new enterprise relationships, assess ownership structures, verify UBOs, and perform risk-based screening and ongoing monitoring.

You will collaborate with Compliance, Sales, and Audit to ensure strong controls and timely onboarding. Ideal candidates have 3+ years in CDD/KYC/AML within financial services, excellent analytical skills, and the ability to

Qualifications

• 3 years+ of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry
• Able to work in the office in a hybrid model 3 days per week
• Proficiency in conducting screening and risk assessments for PEPs, sanctions, and adverse media
• Excellent analytical skills with the ability to identify issues, investigate concerns, and manage cases through to resolution
• Exceptional communication and stakeholder management capabilities, including experience influencing decision-making in a control focused environment
• Attention to detail, sound judgement, and the ability to balance efficiency with high quality output
• Pro‑active and self‑motivated mindset, with the ability to work independently as well as in a team - within a fast‑paced, deadline‑driven environment

Responsibilities

• CDD/EDD reviews for new enterprise relationships and ownership structures
• Screening & risk assessment for PEPs, sanctions, and adverse media
• Ongoing monitoring and periodic reviews of enterprise relationships
• Ensure high-quality, auditable case records and timely SLAs
• Stakeholder communication and guidance on due diligence requirements and timelines
• Stay updated on AML, CDD/EDD, sanctions and financial crime best practices
• Share expertise and contribute to team knowledge and training

Skills

CDD/KYC/AML experience

Stakeholder management

Analytical skills

Attention to detail

Communication

Tools

Orbis

Fenergo

Actimize

Salesforce

LexisNexis

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a CDD Operations Analyst to join our ever-evolving Enterprise EMEA team and help shape the future of global commerce.

What you'll own

CDD & EDD Reviews for New Business Relationships

Conduct thorough due diligence reviews for new enterprise customers, including detailed assessments of complex corporate ownership structures, Ultimate Beneficial Owners (UBOs), and source of wealth/source of funds, in accordance with Worldpay Policies and Procedures

Collect, verify, and analyze documentation and information from a variety of internal and external sources, including public registries, company filings, and reputable financial databases

Prepare comprehensive reports summarizing findings, associated risks and recommendations

Screening & Risk Assessment

Perform comprehensive assessments on Politically Exposed Persons (PEPs), potential sanctions matches, and adverse media hits, applying a robust risk-based approach to understand and document associated risk-based approach to understand and document associated risks

Identify emerging concerns, inconsistencies, or potential indicators of financial crime, escalating issues in line with governance frameworks and managing them from identification to resolution

Ongoing Monitoring of Customer Relationships

Conduct periodic reviews of existing enterprise customer relationships in accordance with risk-based review cycles

Complete trigger event reviews following changes such as ownership updates, unusual account activity, negative media developments, or revised risk indicators

Reassess customer information and documentation to ensure continued alignment with regulatory and internal standards

Identify deteriorating risk profiles, discrepancies, or new risks and elevate accordingly to Compliance or senior colleagues

Maintain clear and accurate records of review outcomes to support audit and regulatory scrutiny

Operational Quality & Process Ownership

Ensure all reviews are delivered to a consistently high standard, maintaining accuracy, completeness, and clear auditability

Contribute to continuous improvement of the CDD function by recommending enhancements to processes, controls, documentation standards, and workflow efficiency

Maintain strong case management discipline, tracking progress, proactively removing blockers, and ensuring SLAs are met without compromising risk standards

Stakeholder & Relationship Management

Communicate effectively with internal stakeholders including Business Development, Relationship Managers, Compliance, Audit, and other teams within the control framework

Provide clear and practical guidance on due diligence requirements, timelines, and risks, tailoring communication to each stakeholder's needs

Act as a trusted advisor by using a risk-based mindset to influence decisions and support a smooth, well controlled onboarding process

Risk Culture & Industry Awareness

Stay up to date with industry developments, emerging risks, regulatory changes, and best practices related to AML, CDD/EDD, sanctions, and financial crime compliance

Foster a customer focused culture that balances strong risk management with an innovative, solutions driven approach to achieving regulatory objectives and delivering positive customer experiences

Training & Knowledge-sharing

Participate in training sessions and workshops - both face-to-face, remotely and using CBT solutions, to continually improve and develop AML, CDD/EDD and Financial Crime knowledge

Share expertise and best practices with colleagues, to support and grow the team and transfer knowledge and skills

What you'll bring

3 years+ of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry

Able to work in the office in a hybrid model 3 days per week

Proficiency in conducting screening and risk assessments for PEPs, sanctions, and adverse media

Excellent analytical skills with the ability to identify issues, investigate concerns, and manage cases through to resolution

Exceptional communication and stakeholder management capabilities, including experience influencing decision-making in a control focused environment

Attention to detail, sound judgement, and the ability to balance efficiency with high quality output

Pro‑active and self‑motivated mindset, with the ability to work independently as well as in a team - within a fast‑paced, deadline‑driven environment

It's a bonus if you have

Working towards or committed to obtaining professional qualification(s) (e.g., ICA Certificate in AML, ACAMS)

Experience in merchant acquiring, fintech compliance, or correspondent banking

Knowledge of global regulatory frameworks (e.g., FCA, FinCEN, MAS, HKMA, EU AML Directives)

Experience with CDD/KYC tools such as Orbis, Fenergo, Actimize, Salesforce, or LexisNexis

About the team

Our inclusive and global teams win together ever