CCTV Systems - Service Engineer

Integral UK LTD; United Kingdom; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a highly experienced Security Systems Service Engineer to join their team. In this role, you will service various security systems, including Intruder Alarms, CCTV, and Access Control Systems, ensuring compliance with industry standards. Your technical expertise in IP-based networks will be invaluable as you manage your own workload, prioritize tasks, and deliver exceptional customer service. This position offers a competitive salary and a range of benefits, including generous holiday allowances and a contributory pension scheme. If you are passionate about security systems and customer satisfaction, this is the perfect opportunity for you.

Benefits

25 days holiday plus bank holidays

Option to buy 5 days and sell 2 days

Contributory company pension scheme

Life Assurance

Company Van

Qualifications

• Experience in the Electronic Security industry is essential.
• Knowledge of IP based networks and security systems is preferred.

Responsibilities

• Conduct planned maintenance and reactive responses for security systems.
• Provide excellent customer service and maintain effective relationships.

Skills

Experience in Electronic Security

IP based networks knowledge

Problem solving skills

Customer service skills

Ability to lift and climb ladders

Education

18th Edition

NVQ/City and Guilds/BTEC

Job description

Summary of Role

We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.

What you will be doing

• Planned annual maintenance including reactive response.
• Managing your own time to ensure jobs are prioritised correctly.
• Correctly complete work reports and client recommendations.
• Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.

What we will need from you

• Experience within Electronic Security industry.
• Experience of IP based networks and security systems.
• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer facing environment.
• Problem solving skills.
• Customer focus with ability to communicate effectively with a range of customers.
• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).

What you can expect in return

• Competitive & negotiable salary depending on experience
• 25 days holiday plus bank holidays and option to buy 5 days and sell 2 days
• Contributory company pension scheme
• Life Assurance
• Company Van
• Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 4pm)

How to apply

Please submit a tailored CV detailing your experience relevant to this role.

Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.