CCTV Operator (Enforcement)

OCS; Cambridge; On-site; GBP 21,000 - 27,000; Part time

Job summary

OCS UK & Ireland is recruiting CCTV Operators (Enforcement) on a casual worker basis. Shifts available six days a week, 7:00–20:30, with potential full-time hours by discussion at interview. Responsibilities include analysing enforcement data, inputting information, and conducting pre-shift equipment checks.

You will maintain records and report defects while acting as a council ambassador. The role requires a flexible approach to hours and being able to work in a demanding environment.

Qualifications

• Right to work in the UK
• Previous customer service experience in a demanding environment is desirable
• Ability to follow instructions and work within a closely managed operation
• Flexible approach to working hours

Responsibilities

• Analyse enforcement data to identify potential contraventions and input data/images to the processing system
• Carry out pre-shift equipment checks and test camera functionality
• Maintain records to ensure smooth operation and provide audit information
• Report defects with signs or lines and ensure cameras and parking equipment work correctly
• Act as ambassadors for the Council and undertake other tasks as directed

Skills

Customer service

Flexible approach

Instruction following

Job description

About The Role:

An exciting opportunity has arisen and we are looking to recruit CCTV Operators (Enforcement) to join our team on a casual worker basis. This is a casual worker position on a shift basis working 6 days out of 7 from Monday to Saturday. The earliest start time is 7am and the latest finish is 8.30pm. Full time hours are also available; if shortlisted for an interview please discuss availability during the interview.

Your responsibilities will include:

• A nalysing enforcement data, by identifying potential contraventions and initiating the process for issuing a penalty charge notice by inputting and processing of data and images on the processing system.
• C arry out pre shift e quipment checks and test the functionality of the cameras.

Maintain records as necessary to ensure the smooth running of the operation and to provide audit information.

• Report any defects with signs or lines
• Ensure parking equipment is working correctly and report defects promptly
• Act as ambassadors for the Council, undertaking any others tasks as directed

To be successful in the role you will need:

• Right to work in the UK
• Previous customer service experience in a demanding environment such as a hospitality or call centre environment (desirable)
• The ability to follow instructions and to work within a closely managed operation
• A flexible approach to working hours

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.