CCTV Officer

Stirling Council; Stirling; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

30 days annual leave

Hybrid working

Local Government Pension Scheme

Cycle to Work Scheme

Health & Wellbeing support

Learning & Development

Job summary

Stirling Council is seeking a CCTV Operator to monitor live and recorded footage from the CCTV control room, supporting emergency responses and partner agencies to prevent crime and antisocial behaviour. The role requires attention to detail, strong communication, and the ability to manage multiple tasks calmly in challenging situations.

Based in Stirling, the post offers flexible hours with full-time or part-time options, a rotating shift pattern, and a focus on community safety.

Qualifications

• Experience in monitoring CCTV and responding to incidents.
• Knowledge of GDPR and Data Protection principles.
• Ability to maintain accurate logs and evidential records.
• Comfort with rotating shift patterns including weekends and holidays.

Responsibilities

• Monitor public-space CCTV cameras and related systems in line with legislation and procedures.
• Identify and respond to incidents involving public safety and anti-social behaviour.
• Collaborate with Police Scotland, emergency services and partner agencies.
• Ensure CCTV activity complies with data protection and codes of practice.
• Maintain logs, incident reports and evidential records; prepare footage for disclosure.
• Operate CCTV equipment and radio systems effectively.
• Contribute to broader community safety initiatives.

Skills

Attention to detail

Strong communication

Calm under pressure

Multi-tasking

Tools

CCTV equipment

Job description

Closing Date: 6th September 2026

Contract Type: Permanent, Full Time, Part Time

Salary: £26,292- £26,820 (pro rata based on hours)

Hours: 35 per week (Flexible hours available for part time)

We are looking for a highly motivated CCTV Operator to join our Community Safety Team. This is an important role where you will play a key part in helping to keep our communities safe, supporting emergency responses, and other partner agencies to prevent and detect crime and anti-social behaviour.

Based within our CCTV control room, you will monitor live and recorded footage, respond to incidents as they occur and provide accurate evidence and intelligence to authorised partners. No two shifts are the same so you will need excellent attention to detail, strong communication skills and the ability to manage multiple activities simultaneously and while remaining calm and professional in challenging situations

As a CCTV Operator, you will:

• Monitor public space CCTV Cameras and associated systems in accordance with legislation, operational procedures and relevant codes of practice.
• Identify and respond to incidents involving public safety, anti-social behaviour, criminal activity and vulnerable individuals.
• Work closely and communicate effectively with Police Scotland, other emergency services, internal teams and other partner agencies.
• Ensure all CCTV activity complies with GDPR, Human Rights, Data Protection Legislation and relevant CCTV Codes of Practice.
• Maintain accurate and comprehensive logs, incident reports and evidential records.
• Review, retrieve and prepare CCTV footage for authorised disclosure in line with relevant requirements.
• Operate all CCTV equipment, radio systems and other associated technologies confidently and effectively.
• Contribute to wider community safety and crime reduction initiatives, helping to create safer places for everyone.

This is a role where your observations, decisions and actions can make a genuine difference. Whether identifying an incident as it unfolds, supporting emergency services or providing vital evidence to assist an investigation, you will be an integral part of our wider community safety response.

The successful applicant will be subject to the Council's Standard Disclosure checks, and this post will require an enhanced Police vetting check. Please note that an offer of employment will not be made until all required checks have been successfully completed.

We have opportunities within the team on a full time or part time basisworking a rotating shift-pattern covering 365 days a year, including bank holidays and unsociable hours. The appropriate shift allowance will apply.

Full-time hours are 35 hours per week over 7 days.

Part Time hours are flexible and should be discussed and agreed with your line manager.

If you would like an informal discussion about the role, please contact Scott Crowe on 01786 233533.

We are committed to equality, diversity and inclusion and welcome applications from all sections of our community.

Job Description

Additional Salary Information

Stirling Information

The Benefits

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles.
• Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
• Biennial incremental progression until top of your payscale is reached
• Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/
• Up to 6 months full sick pay and 6 months half pay dependent on length of service
• Carers Leave
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing opportunities for Learning & Development
• Cycle to Work Scheme
• Lift share Scheme
• Car Lease Scheme
• Technology Benefit Scheme