Field Service Engineer - Surrey/South East London

Tunstall Healthcare Group; Greater London; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to deliver exceptional maintenance and repair services. In this remote role covering the Surrey/South East London area, you will engage with a diverse range of clients, including vulnerable and elderly individuals, ensuring their equipment is functioning optimally. The ideal candidate will possess strong electrical and electronic skills, along with excellent interpersonal abilities to foster trust and rapport. Join a passionate team that values diversity and inclusion, and contribute to a mission that impacts lives positively. A rewarding career awaits you with ample opportunities for growth and development.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Qualifications

• Proven experience as a Field Engineer with electrical/electronic skills.
• Experience testing Fire Systems and working at heights.

Responsibilities

• Provide high-quality repair and maintenance service to products.
• Demonstrate exceptional customer relations while working in homes.

Skills

Customer relation skills

Interpersonal skills

Problem solving skills

Analytical skills

Team working

Time management

Experience with elderly or vulnerable

Education

Electrical/Electronic qualification at NVQ Level 2

Tools

Emergency Lights

Fire Bells

Fire Systems

Tools

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover the Surrey/South East London area.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Bells and Fire Systems.

Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience:

1. An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
2. Experience of testing Fire Systems.
3. Strong communicator with excellent interpersonal skills.
4. Good problem solving and analytical skills.
5. Able to demonstrate effective team working.
6. Effective time management & planning skills.
7. Comfortable working at heights and/or in confined dusty spaces.
8. Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer:

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career