CCTV Engineer

Surrey Security Services Ltd; England; On-site; GBP 10,000 - 40,000; Full time

Job description

Additional Benefits: Annual car allowance, expenses, bonus schemes, and commission opportunities

About Surrey Security Services

Surrey Security Service Ltd is a premier and independent security service provider that operates across England and Wales. Our comprehensive coverage is marked by flexibility, where we never compromise on service standards. Our committed and amiable management teams are readily available to provide assistance and consistently go beyond expectations to deliver desired outcomes. This dedication aligns with the high standards we uphold, ensuring satisfaction for both our valued customers and our own stringent benchmarks.

Role Overview

The CCTV Engineer will be responsible for the installation, servicing, and maintenance of CCTV systems. The role includes small works installations, periodic maintenance, and fault finding. You will need to ensure that all daily targets are met to satisfy our clients’ service level agreements (SLAs) and key performance indicators (KPIs). The ideal candidate will have experience in the security industry, particularly in CCTV systems, and will be able to work both independently and as part of a team.

Key Responsibilities

We are currently seeking CCTV / System Engineer with experience in servicing intruder alarms, CCTV systems and access control systems.

All candidates must have previous experience in either installation work or reactive and preventative maintenance. The ideal candidate should be able to work on their own initiative and have good intruder alarm industry experience to NSI standards along with knowledge of CCTV and access control systems.

• Installation & Maintenance: Attend client sites to install, service, and maintain CCTV systems.
• Fault Finding: Diagnose and resolve issues with CCTV systems to ensure they are functioning correctly.
• Client Interaction: Maintain professional communication with clients, ensuring their security needs are met.
• Compliance: Ensure all work is carried out to industry standards, with a strong awareness of Health & Safety protocols.
• Reporting: Complete all electronic reports promptly and accurately for submission to the service desk.
• Stock & Vehicle Management: Effectively manage stock and conduct regular vehicle audits.

Role Requirements

• Industry Experience: Minimum of 1 years’ experience in CCTV/Intruder Alarm system installation and maintenance is essential.
• Technical Skills: Strong knowledge of CCTV systems, with the ability to work on your own initiative.
• Communication: Excellent communication skills, with a customer-focused approach.
• Time Management: Good timekeeping skills, with the ability to manage tasks efficiently.
• Licenses/Certification: Full UK Driving Licence is required.
• Work Location: This role will require travel to various sites, and you must be available to work on-call or after hours if necessary.

Additional Benefits

• Performance bonuses
• Fully expensed company car and fuel card