CCTV Control Room Operator

Gedling Borough Council; Arnold; On-site; GBP 21,000 - 28,000; Full time

Job summary

Gedling Borough Council is seeking a highly motivated CCTV operator to join our control room team. You will monitor live feeds, assist in deterring crime and disorder, and support our wider community safety objectives across the Gedling area.

The role requires excellent observational and communication skills, the ability to stay calm under pressure, and the capacity to work shifts (6–10 hours) up to 37 hours per week, including days, evenings and some weekends.

Qualifications

• Ideally hold a nationally recognised CCTV Operator qualification or have equivalent relevant experience; training to a level recognised by the Security Industry Authority will be provided.

Responsibilities

• Operate the Council's CCTV cameras and monitor live feeds.
• Communicate with local businesses, police officers and council colleagues over radio and telephone.
• Assist in detection and prevention of crime and disorder and support community safety objectives.

Skills

Observational skills

Communication skills

Calm under pressure

Education

CCTV Operator qualification

Job description

We are looking for a highly motivated and self-disciplined individual to join the team within our CCTV control room to help maintain our high quality service delivery.

This role assists in the detection and prevention of all aspects of crime and disorder, anti-social behaviour and environmental crime and supports the delivery of the council's wider objectives.

You will operate the Council's CCTV cameras and communicate with local businesses, police officers and council colleagues over a radio and by telephone. As such you will need to have outstanding observational and awareness skills with excellent communication skills and be able to remain calm, patient and tactful whilst carrying out your duties.

Ideally you will hold a nationally recognised CCTV Operator qualification or have equivalent relevant experience however training to a level recognised by the Security Industry Authority will be provided to the right candidate.

You will be required to work shifts varying in length from 6 to 10 hours, up to a total of 37hours per week. Shifts will include days, evenings and nights (up to 1am at weekends) on a regular basis.

Do you want to help make a real difference to the people who work, live and visit the area of Gedling Borough Council by helping to make our communities a safer place? If so, we are looking for people like you to join our fantastic team!