CCTV and Security Control Centre Manager

Darlington Borough Council; Tees Valley; Hybrid; GBP 44,000 - 48,000; Full time

Benefits offered by this job

32 days annual leave

LGPS access

Flexi-time

Flexible working

Maternity/Paternity/Adoption leave

Wellbeing offer

Cycle to Work Scheme

Training & development

Physiotherapy

Counselling service

Dolphin Centre discounts

Retail discounts

Vivup app

Arriva travel club

Job summary

Darlington Borough Council is seeking a CCTV & Security Control Centre Manager to lead security and monitoring services. You will act as SPOC for surveillance matters, manage CCTV operations, and drive governance, policy, and system development across the authority.

The role requires CCTV/security control room experience, strong leadership, and a solid understanding of data protection and surveillance legislation.

Qualifications

• Experience in CCTV, security or control room management.
• Strong leadership and communication skills.
• Sound understanding of surveillance camera legislation, governance and data protection.

Responsibilities

• Oversee CCTV operations and control centre daily.
• Lead on budget and contract management and policy development.
• Governance and compliance of CCTV systems across the authority.
• Develop, install and maintain CCTV systems to high standards.
• Act as SPOC for surveillance camera matters and liaise with partners.

Skills

CCTV experience

Control room mgmt

Leadership

Communication skills

Data protection

Surveillance law

Governance

Job description

CCTV and Security Control Centre Manager (Ref: POS000324)

Salary £44, 253 to £47,665 per annu, Salary Band £40,001 to £50,000 Post Type Permanent Hours Per Week Full time

Job and Application details

Categories Security
Directorate N/A Published Date 21/09/2026 Closing Date 05/10/2026

Darlington Borough Council is seeking to appoint an experienced and motivated CCTV & Security Control Centre Manager to lead the delivery of a range of essential security and monitoring services.

As the Council's designated Single Point of Contact (SPOC) for all surveillance camera matters, you will be responsible for the effective management, governance and development of CCTV systems across the authority, alongside the day to day operation of the CCTV Control Centre, alarm monitoring service, Lifeline Service, out-of-hours service and systems supporting Feethams Multi Storey Car Park.

Leading a dedicated team, you will work closely with internal colleagues, Durham Constabulary, and other partner organisations to help keep Darlington a safe place to live, work and visit.

The role encompasses responsibility for CCTV operations, service improvement, budget and contract management, policy development, compliance, and income generation. You will also lead on the development, installation, and maintenance of CCTV systems, ensuring services are delivered efficiently, effectively and to the highest standards.

The successful candidate will have experience in CCTV, security or control room management, strong leadership and communication skills, and a sound understanding of surveillance camera legislation, governance, and data protection requirements.

An SIA Public Space Surveillance (CCTV) Licence is essential for this role. Candidates who do not currently hold the licence must be willing and able to obtain it within a reasonable timescale following appointment.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

• 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Generous Maternity, Paternity and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning and development
• Physiotherapy service
• Confidential counselling service
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club

Darlington Borough Council is seeking to appoint an experienced and motivated CCTV & Security Control Centre Manager to lead the delivery of a range of essential security and monitoring services.

As the Council's designated Single Point of Contact (SPOC) for all surveillance camera matters, you will be responsible for the effective management, governance and development of CCTV systems across the authority, alongside the day to day operation of the CCTV Control Centre, alarm monitoring service, Lifeline Service, out-of-hours service and systems supporting Feethams Multi Storey Car Park.

Leading a dedicated team, you will work closely with internal colleagues, Durham Constabulary, and other partner organisations to help keep Darlington a safe place to live, work and visit.

The role encompasses responsibility for CCTV operations, service improvement, budget and contract management, policy development, compliance, and income generation. You will also lead on the development, installation, and maintenance of CCTV systems, ensuring services are delivered efficiently, effectively and to the highest standards.

The successful candidate will have experience in CCTV, security or control room management, strong leadership and communication skills, and a sound understanding of surveillance camera legislation, governance, and data protection requirements.

An SIA Public Space Surveillance (CCTV) Licence is essential for this role. Candidates who do not currently hold the licence must be willing and able to obtain it within a reasonable timescale following appointment.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

• 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Flexi-time scheme
• Flexible working
• Generous Maternity, Paternity and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning and development
• Physiotherapy service
• Confidential counselling service
• Great wellbeing offer
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.

https://www.darlington.gov.uk/jobs-and-careers/why-work-for-us/

Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.

https://www.darlington.gov.uk/jobs-and-careers/

For detailed information on this role, please refer to the Role Profile and Person Specification.

General Information for Applicants:

For a further informal discussion and any queries around the role profile and jobs itself please contact Chris Knox, Head of Community Safety on 01325 403302.

If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or [e-mail] .

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https://www.northeastjobs.org.uk/contactus

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We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.